About Us
We're at the forefront of transforming fare payment systems, providing innovative solutions that make travel easier and more accessible. Our cutting-edge fare collection platforms enable riders to purchase and use tickets seamlessly, whether on their mobile phones, at ticket machines, or by simply tapping their bank cards. Our platform is used globally, including in major cities, and we partner with leading players in the transport industry to deliver top-notch solutions.
The Role
We are looking for a dynamic and client-focused Senior Project Manager to join our Global Services team. In this role, you will utilize your exceptional project management and relationship-building skills to oversee the implementation of our SaaS cloud-based fare payment platform at major transit agencies worldwide. As a key member of our team, you will handle complex transit projects, collaborate with global system integrators, and provide expert guidance to deliver innovative fare payment solutions.
Location
This role is fully remote for candidates based in North and Latin America, specifically within the Eastern or Mountain time zones.
Key Responsibilities
- Project Management: Lead and manage complex technical and integration projects, working closely with transit agencies and system integrators to implement automated fare payment systems.
- Schedule Management: Create and oversee detailed delivery schedules, ensuring the smooth execution of projects while maintaining strong senior-level relationships.
- Stakeholder Management: Build and nurture relationships with key stakeholders, offering advice on best practices, risk management, cost control, and commercial decisions.
- Risk Management: Identify project and executive risks, and implement effective controls, communication, and risk management strategies.
- Financial Accountability: Ensure project profitability and cost control, overseeing commercial aspects from pre-bid to post-delivery.
- Business Development Collaboration: Work with business development and account managers to scope requirements, assess feasibility, and estimate costs for new or existing opportunities.
About You
- Extensive experience managing complex technical projects and large-scale system migrations, with a strong background in delivering SaaS platform capabilities and API integration.
- Skilled in Agile and Waterfall methodologies.
- Several years of experience managing the end-to-end project lifecycle, from bid to delivery, with the ability to handle multiple projects simultaneously.
- Familiarity with project management methodologies such as Agile, PMP, and/or PMBOK.
- Proficiency in Microsoft or Google presentations, documents, spreadsheets, and project management tools (e.g., MS Project, Gantt, Smartsheets).
- Experience working with large system integrators in transit, payments, or related industries is a plus.
- Strong digital transformation and change management skills, with the ability to guide transit agencies and partners in implementing fare collection strategies, ensuring smooth integration and customer satisfaction.
What We Offer
- Competitive salary package
- 20 days of vacation per year (in addition to public holidays), with an option to buy 5 additional days annually. Plus, our office is closed between Christmas and New Year, totaling over 28 days of vacation.
- Private Healthcare and Life Insurance
- Menopause support
- Training allowance of up to $1000 per year
- Choice of workstation
- $250 per year for home office expenses
- Option to work up to 3 months per year from any country in the world
- Enhanced family leave
- A fun and collaborative environment focused on making a positive impact in the world
Our Culture
We are committed to creating an inclusive and supportive environment where everyone feels valued and empowered to bring their authentic selves to work. We celebrate diverse perspectives and approaches, and we are dedicated to improving accessibility and making fare payment solutions fair for everyone. We encourage individuals from all backgrounds to apply and invite you to share your pronouns with us during your application process. Join us in our mission to make journeys simple and seamless for millions of riders worldwide.
Are you ready to be part of our journey?
Employment Type: Full-Time