Description
Are you an experienced Claims Adjuster looking for a dynamic and rewarding role? In this remote position, you will play a crucial role in managing and adjudicating claims while guiding non-licensed claims processors and discovering opportunities for process improvements. This is a long-term contract opportunity with the flexibility of remote work.
Key Responsibilities
- Efficiently adjudicate claims with accuracy and attention to detail.
- Achieve or surpass daily claim targets to meet performance goals.
- Provide support and oversight to non-licensed claims processors.
- Maintain and obtain advanced adjuster licenses in line with state and municipal requirements.
- Ensure all claims are processed and adjudicated according to standard operating procedures.
- Identify and implement opportunities for process improvement.
- Use Microsoft Excel, Word, and Outlook to keep accurate records and communicate effectively.
- Leverage ERP and CRM systems to enhance process efficiency.
- Make informed decisions and provide final approval on claims.
- Manage tasks effectively and complete them in a timely manner.
Qualifications
- Proficiency in Microsoft Excel, Word, Outlook, and Power BI.
- Experience with About Time, ERP (Enterprise Resource Planning), and CRM systems.
- Background in claims administration and call center customer service.
- Strong organizational skills with the ability to manage calendars and time effectively.
- Knowledge of property claims adjusting and familiarity with medical records and standard operating procedures.
- Strong decision-making abilities and a knack for process improvement.
- Experience in meeting targets and understanding salary structures.
- Proficiency in data processing, VLOOKUP, and familiarity with Pivot Tables is a plus.
- Ability to perform onsite duties when required.
If you are a proactive, detail-oriented professional with a passion for improving processes and providing exceptional service, we would love to hear from you!
Employment Type: Full-Time