Eclaro is searching for an Application Manager for their client in Dobbs Ferry NY. This role oversees the implementation of software applications, software and systems upgrades, and will act as the CIO backup.
The application manager determines whether the computer systems in the company are sufficient for their business requirements. It is the application manager s duty to know what business aspects of the company are in need of upgrades. This position analyzes the impact of applying data systems to the areas of concern and from there, provides recommendations on whether to upgrade to a different or same system or not.
POSITION SPECIFIC DUTIES and RESPONSIBILITIES:
- Oversees the full systems project management life cycle for all application areas, including software selection, implementation, support and evaluation.
- Lead HIPAA compliance initiative for all clinical applications.
- Design, test, and implement interface programs, develop security procedures, and regulate usage.
- Performs planning, cost analysis, and all aspects of large-scale IT projects.
- Manages IT participation on project teams for applications acquisition and implementation.
- Manages Help Desk activity and reviews reports on call volume and issues for staff members and makes recommendations for user support.
- Oversees user documentation for all applications, ensuring that vendor documentation is current and that all users have adequate access to documentation.
- Manages the use of departmental applications ensuring that all software is operating with the most current release.
- Responsible for managing the installation and configuration of departmental applications including ongoing upgrades & fixes .
- Maintains compliance with disaster recovery procedures.
- Maintains the enterprise's application portfolio.
- Performs other functions as directed by the CIO.
- Work in conjunction with CIO to contribute to company short- and long-term technology strategies, objectives and budgetary requirements.
- Improves interdepartmental communication by flowcharting data flow.
- Eliminates redundancy by identifying reporting needs and implementing a standard reporting system.
- Manage and ensure that third party/vendor solutions and development/implementation efforts are in accordance with business requirements and application/platform landscape.
- Improves system capabilities and ensures data integrity.
- Responsible for vendor relations.
- Submits status and training reports monthly.
- Monitors user access and system security.
- Ensures departmental coverage on Applications side.
- Performs other duties as directed.
POSITION QUALIFICATIONS:
In order to maintain this position an incumbent most satisfy the following requirements:
- Bachelor s degree in Computer Science (or related degree) and relevant years of experience in Information Technology Management.
- 5 10 years experience with applications software, managing technical environments and experience in providing user training and support.
- 5 -10 years of supervisory experience.
- Knowledge of Clinical, Financial, ERP, and other systems desired. NetSmart - Myevolv and eCW Clinicals.
- Knowledge of system design, development, implementation, and user support principles and best practices.
- Experience with database management.
- Familiarity with Project management principles.
- Experience with Information system troubleshooting.
- Demonstrated skill in developing automated business systems.
- Ability to communicate technical information to a non-technical audience.
- Ability to provide thought leadership and influence. Able to lead in a team environment by persuading and proactively influencing strategic decision making and direction.
- Excellent interpersonal skills and ability to work effectively with all levels of computer users.
Proven experience in planning, organizing, and completing projects.
Applications Manager