Responsibilities
Will work with Dept. of Navy (DON) stakeholders providing Operations and Maintenance (O&M) support for Dell Azure Stack HCI platforms across DON landscape. This role requires a working knowledge of Dell Azure HCI Stack technologies. Primary responsibilities:
- Provide services for Dell Azure Stack HCI platform, perform assigned O&M tasks (e.g., install security patches/updates, plan and perform HW/SW upgrades, troubleshoot issues, etc.), report task progress, provide feedback, and ensure tasks are completed on time.
- Develop and submit change requests as necessary.
- Monitor and optimize Dell Azure Stack HCI platform performance.
- Develop and update system O&M task documentation
- Provide written and verbal project updates to leadership, respond to, resolve, and document customer Azure HCI issues using the approved ticketing system (TBD).
- Support development and sustainment of O&M processes and procedures (e.g., SOP) for Dell Azure Stack HCI platforms.
- Support development and implementation of disaster recovery, business continuity, and failover/cutover procedures.
- Develop, update, and provide input on Dell Azure Stack HCI platform support tools and documentation.
- DoD 8140 System Administrator role certification (at least one of the following) – CompTIA Advanced Security Practitioner (CASP)+ CE, Cisco Certified Network Professional-Security (CCNP-Security) or Certified Cloud Security Professional (CCSP).
- Microsoft Certified: Azure Administrator Associate (Required)
- Microsoft Certified: Azure Virtual Desktop Specialty (Desired)
- An active DoD Secret clearance
Experience/Skills
- 5+ years overall IT experience
- 3+ years providing operations and administration support of enterprise IT systems and services.
- Experience with Azure Stack HCI technology (e.g. Hyper -V), Powershell, STIGs, Windows administration tools
- Basic knowledge of networking technologies (layer 2, layer 3)
- Strong communication skills capable of communicating technical concepts to audience with broad range of knowledge and experience.
- Able to travel up to 25% in support of Navy operational requirements.
- Able to obtain US passport.
*Projected Start Date July 2024*
*Salary range: $145,000-$175,000*