Description
Introduction
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Product Manager today with HCA Healthcare.
Benefits
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.
Come join our team as a Product Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
Job Summary And Qualifications
HCA Healthcare is seeking a Product Manager for a high-paced delivery team composed of technical leads, product engineers and domain experts to drive product direction, integrity and delivery. This position will work with the Physical Security technology suite of products the help in strategy and delivery across the HCA enterprise.
The Product Manager will ensure that business needs are captured, technology roadmaps are developed and align to business strategy, and products are delivered as planned. He/she will define product strategy, set problem priorities and provide direction and priority to delivery teams through the technical leaders who maintain product backlogs. His/her teams will be responsible for sizing overall opportunity, impacts and full potential for new product features as well as capturing the high-level business objectives across various business units, crafting a product vision and solution approach while partnered with Physical Security peers and leadership, Enterprise Architecture, Information Protection, Enterprise Data and various Centers of Excellence across the HCA Enterprise.
The candidate should demonstrate an understanding of complex ideas, and be capable of evangelizing the strategy, and priorities to the team and stakeholders. This role should practice attentive listening and display executive presence as they will be frequently meeting with senior-level business management and presenting to large groups including Product advisory committees. The Product Manager should perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness.
GENERAL RESPONSIBILITIES (The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in PRIORITY order.)
40% Strategy & Planning
- Collaborate with product, technology, and business teams across HCA to set and evangelize product vision, strategy, metrics and roadmaps while influencing measured successful product and feature rollouts
- Define new products and drive alignment across multiple business and technical stakeholder teams
- Influence conceptualization and development to produce high-quality digital products that provide measurable patient value
- Establish priority for features and capabilities to ensure project timelines are met while navigating priority tradeoffs to support changing business needs
- In collaboration with Physical Security Strategic leadership, building a roadmap to drive real value for products with milestones for success inclusive of discovery, and measurement
- Qualify & quantify the return on investment of new strategic work requests and product functionality through business case development and presentation to senior executives
30% People
- Communicate effectively for both technical and non-technical audiences
- Cultivate a motivating environment that brings out the best in people and improves performance of others
- Advocate on behalf of delivery teams/individual contributors when concerns or issues arise
- Use product and technical expertise to expose trends and influence decisions for our stakeholders
- Build healthy trust and partnership relationships with staff, leadership, stakeholders, peers, and vendors
- Work with leadership in resolving conflicts involving staff, vendors, stakeholders and business partners
- Provide excellent cross functional communication with Engineering, Analysis, Architecture, QA, and other technical stakeholder team members
30% Delivery & Execution
- Lead product delivery teams and work with matrix partners to drive execution of projects across the product lifecycle
- Seek input and expertise from stakeholders across lines of business
- Coordinate across business units to create cohesive ITG vision and requirements
- Translate business needs into documented, prioritized scope/plans and funding requests
- Monitor product ITG requests and manages performance against ITG development goals
- Assess product and project effectiveness post implementation; leading troubleshooting efforts when needed
- Deliver status reports, identifying and escalating risks and issues when appropriate
- Monitor and act on product performance data (e.g., patient actions, delivery, financial, and operational) to identify new enhancement opportunities
- Build metrics to help prioritize and drive execution towards the product vision and strategy
- Work with finance, product colleagues and operations to ensure financial viability, operational excellence and continuous improvement
- Support proactive issue resolution and productive problem solving when concerns arise around product design and business processes
- Continually improve products using measured KPIs and OKRs
- Set direction to ensure delivery teams meet work objectives
- Organize delivery teams and then allow them to self-govern and execute o Support Change Management and the improvements in Change Control processes while ensuring minimal/no impact to patients
- Recommend and lead change for incorporating process improvements into overall product management
- Review technical design with other Delivery Leads, Product Managers and peers
- Ability to understand technical challenges and make educated trade-offs with your team; know business and technical workflows, needs, value drivers, and decision making process, in order to deliver product intent and goals Adhere to Code of Conduct Other duties as assigned
What qualifications you will need:
- Master's Degree preferred
- Five or more years related experience preferred
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Product Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.
Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.