Job Description
Senior Associate, Client Onboarding/Transitions/Conversions/KYC
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the centre of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.
We welcome you to apply! When applying to this general posting, our expert BNY Talent Acquisition Team may also review your resume for consideration across other open roles within the company.
We’re seeking future team members for our
Senior Associate, Client Onboarding/Transitions/Conversions/KYC with roles located in
Lake Mary, FL in
Hybrid positions.
- In this role, you’ll make an impact in the following ways:
- Under minimal direction, onboards clients into the system, opens and closes accounts and handles transitions and conversions to the system.
- Serves as an advisor to clients as they onboard/transition/convert to/from organization products and solutions.
- Obtains and reviews the appropriate documentation and reference data, and ensures regulatory aspects of AML and KYC are completed prior to opening accounts.
- Ensures all SLAs are met. Prepares clients for entering new accounts by explaining and articulating the level of documentation required, regulations, complexities in the market and market expectations.
- Works directly with clients to open new accounts once due diligence on KYC and AML has been completed and works with client and internal parties around asset events.
- Closes off accounts by first checking for any pending activity or balances remaining in the account.
- Works directly with clients to access documentation requirements and reference data.
- May be responsible for onsite client support and training to assist with documentation, quality review and submission of documents.
- Ensure application form is received and tax documentation is received from the investor.
- Review documents and coordinate with all internal support groups, business managers, and external parties to ensure documents meet certain compliance requirements.
- Leads project management activities for onboarding/transitions/conversions such as reporting, planning, issue / risk tracking, scheduling, effort estimation, day-to-day tracking, and other project documentation preparation.
- Ensures client receives all necessary training or conducts the training him/herself. Identifies significant gaps or quality issues in transition processes and makes recommendations for improvement.
- Maintains a book of clients and ensure that client activity on an account is maintained once an account is opened.
- Supports complex conversion activities related to a mix of complex institutional client relationships requiring the in-depth understanding of custody and accounting processing activities.
- Completes an accurate conversion of data on financial statements for daily, weekly, or monthly valuation clients.
- Supports and reviews control reports to effectively mitigate risks and resolve problems that arise during the conversion process.
- Marshals firm-wide resources (product, technology, marketing, compliance, teams, etc.) to ensure client needs are being addressed.
- Ensures onboarding/transition/conversion activities meet all compliance, legal and regulatory requirements.
- May facilitate legal negotiation or document review.
- Participate in UAT, on boarding and fault resolution.
- Responsible for overall success of moderately-sized or complex transitions, ensuring client satisfaction through the monitoring of project quality and efficiency and management of the direct client experience.
- No direct reports.
- Acts as a Team Lead and provides guidance to less experienced colleagues.
- Allocates work to and monitors the work quality of others assigned to the client. Suggests process improvements based on post-mortem transition analysis.
- May have people management responsibilities in some geographies.
- Responsible for complex, mature and/or global clients or more complex platforms.
- Contributes to the achievement of team and area objectives.
To be successful in this role, we’re seeking the following:
- Bachelors degree or the equivalent combination of education and experience is required.
- Advanced/graduate degree preferred. 5-7 years of total work experience preferred.
- Experience in securities, financial services or client-facing or project management roles preferred.
- Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.