TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
IT Business Analyst
Primary Place of Workspace: 1800 Washington Boulevard, Baltimore MD 21230. Teleworking is permitted.- Hybrid
Duration: 3+ years
Need the following documents to add along with Resume
- Education certificate copy,-Highest degree copy is fine
- Technical certificates copy if any,
- Work auth Copy – Redacted copy for GC/US Citizen/H1
- Driver's License copy.
This role encompasses review and validate business/functional/technical requirements, project management, and program management responsibilities.
Duties/Responsibilities: Include but are not limited to the following:
- Collaborate with stakeholders, including business users, IT teams, and management, to gather and document detailed business and functional requirements.
- Conduct interviews, workshops, and surveys to understand business needs and processes.
- Analyze current business processes and workflows to identify areas for improvement or automation.
- Develop process models, flowcharts, and diagrams to represent business processes visually.
- Translate business requirements into technical specifications for IT teams.
- Create detailed documentation, including Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Use Cases.
- Work with architects and developers to design IT solutions that meet business needs.
- Act as a liaison between business stakeholders and IT teams, ensuring clear communication and understanding of requirements.
- Present findings, solutions, and project updates to stakeholders.
- Support project management activities, including defining project scope, timelines, and deliverables.
- Assist in resource planning and risk management for IT projects.
- Develop test plans and test cases to ensure that the IT solution meets business requirements.
- Coordinate and participate in User Acceptance Testing (UAT) with business users.
- Identify and document defects, and work with developers to resolve issues.
- Assist in the implementation of IT solutions by coordinating training sessions, creating user manuals, and providing support to end-users.
- Manage change requests and ensure that changes are properly documented and communicated.
- Analyze data to identify trends, generate insights, and support decision-making Create reports, dashboards, and visualizations to present data in a meaningful way.
- Continuously evaluate business processes and IT systems to identify opportunities for improvement.
- Stay updated with the latest industry trends, tools, and technologies.
- Ensure that IT solutions comply with relevant regulations, standards, and policies.
- Identify and mitigate potential risks associated with IT projects.
Education
- Have a bachelor’s degree with 3+ years of experience in Business Assurance
- Certification in one of the following Analyst, Computer Systems (Junior), Quality Assurance, Quality Analyst, Project Management, Information Technology
Required Experience
- At least (3) years BA IT experience in working with Maryland State agencies. (i.e., designing, developing, testing, implementing and maintaining)
- Exposure to tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks.
- Technical business analyst experiences managing several projects simultaneously. Understanding of how databases work and basic querying skills, Webservices or API works
and basic
- Familiar with data analysis tools like SQL, Excel (advanced functions), or basic visualization tools (e.g., Power BI, Tableau).
- Proficient in using Excel for data analysis, Word for documentation, and PowerPoint for presentations.
- Familiarity with Agile methodologies through training or certification, such as Certified Scrum Master (CSM).
- Experience in managing and execution of multiple related operationalrequests / projects simultaneously.
- Experience working in a matrixed environment.
Preferred Experience
- Experience in Service Now is a plus.
- Knowledge of State Government policies and practices.
- Knowledge of Payment Portal implementation with FMIS Integration
Thanks and Regards
Rishitha C |
Talent Acquisition Specialist
571-677-0024
rishitha.c@technogeninc.com
www.technogeninc.com | Follow us on LinkedIn