Job Description
Project Management Office Manager VI
The PMO Manager VI reports to the Director of the IT Project Management Office (PMO) within the Information Technology Services (ITS) division. The PMO Manager VI supervises a team of Project Management and Scrum Master professionals in performing work that includes research, analysis, project planning, execution, implementation, and closing activities; oversees the initiation and planning of projects; securing leadership approvals; coordinating among agencies; oversight of the progress, schedule, and budget of projects; and communicating with project stakeholders, management, and other relevant parties. The PMO Manager VI manages highly advanced projects as designated by the PMO Director, reviews the project teams’ work products, guides the project managers in project management best practices, guides Scrum Masters in agency scrum practices; maintains a high level of quality and efficiency, and helps them break down barriers to the progress of their projects. The PMO Manager VI assists the PMO Director with complex analysis, compiling and reports and presentation materials for agency leadership.
The mission of DFPS is to protect children, the elderly, and people with disabilities from abuse, neglect, and exploitation by involving clients, families, and communities. We are looking to grow our teams with people who share our energy and enthusiasm to get behind our mission of protecting those among us who are most in need.
This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required. Travel to Austin offices for meetings may be required.
This position is a full-time position that includes other State of Texas benefits as described in this SAO site: http://www.sao.texas.gov/SAOReports/ReportNumber?id=18-704
Essential Job Functions
Management
- Manages the day-to-day activities of assigned Project Management Office staff; hires, manages and provides guidance and professional development.
- Provides direct reports with work assignments, supervisory direction and information on responsibilities and work performance standards. Develops work performance plans and conducts performance evaluations at least annually.
- Oversees the allocation of direct reports to achieve timely outcomes and measurable goals.
- Monitors and evaluates the effectiveness and efficiency of staffing levels.
- Incorporates continuous improvement tactics and/or quality controls into portfolio management and deliverables to manage and improve project portfolio outcomes.
Project Management and Scrum
- Oversees direct reports in establishing project goals and objectives, and creating project resource plans and schedules using project management/Scrum methodologies and best practices.
- Oversees direct reports in managing projects according to project scope, schedule, quality, risk, resources, and budget.
- Oversees direct reports in coordinating and communicating with project stakeholders, IT management, and program area staff to facilitate successful completion of project tasks.
- Participates with other ITS Managers in ITS’ Scrum leadership board, establishing and guiding Scrum teams in DFPS’ standard scrum practices.
- Monitors and manages project quality to ensure project deliverables are acceptable and fulfill the terms of the project charter.
- Works with IT staff and program stakeholders to identify risks/issues and develop mitigation strategies.
- Oversees and coordinates direct reports in developing and completing project plans, work breakdown structures, time schedules, risks and issue logs, and action/decision tracking logs.
- Coordinates project activities with other state agencies, governmental jurisdictions, or private sector partners and contractors.
Software Development and Implementation
- Oversees direct reports in adhering to established processes and best practices in various areas, including business analysis, software development, testing, security, accessibility, implementation, and other internal ITS standards.
- Works with the PMO Director to establish the strategic direction and implementation of project management systems, such as Jira, Micro Focus Project Management, Clarity, and Planview.
Communications
- Represents ITS PMO in discussions across DFPS programs, setting goals and objectives, and producing work products.
- Oversees facilitation sessions to further elicit business or technical requirements.
- Coordinates and communicates with project stakeholders, IT management, and program area staff to ensure projects are on track.
- Oversees the work of direct reports to guide program stakeholders in creating project communication plans.
- Develops project dashboards and documents to report on project statuses and instructs others in the use of these tools.
- Prepares high-quality written presentations, updates, summaries, and other documents according to target audience needs.
Research and Analysis
- Performs project-related research and analysis tasks as assigned to report on program area requirements, state and federal requirements, and inform PMO Director of risks or issues.
- Provides research on complex topics, including assessment, analysis, and evaluation of federal regulations and communications, professional literature, and other publications to make determinations and recommendations related to state and federal legislation.
- Develops proposals as necessary to support project activities.
Attends work on a regular and predictable schedule in accordance with agency leave policy. Adheres to all Texas Department of Family and Protective Services HR policies and performs related work as assigned.
Knowledge Skills Abilities
- Ability to mentor others in a constructive manner and follow through on assignment completion.
- Knowledge of project management, Scrum, and software development life cycles with familiarity with the Texas Project Delivery Framework.
- Knowledge of how to manage projects according to project scope, schedule, quality, risk, resources, and budget.
- Ability to establish goals and objectives for team members, create project plans, and work breakdown structures.
- Knowledge of software development life cycles as well as the processes and best practices of business requirement elicitation, software development, testing, security, accessibility, and implementation for software products.
- Knowledge and experience with common project management systems like Jira, Micro Focus Project Management, Clarity, Planview, etc.
- Ability to adhere to established DFPS project management and Scrum practices and drive improvements where appropriate.
- Ability to research and report on complex federal and state legislation, program, policy, and operational issues related to assigned projects.
- Ability to analyze and interpret complicated technical information and translate it to easily understandable and concise documents and oral presentations for team members, agency executives, and other stakeholders.
- Ability to identify project risks and gaps and ability to develop creative and workable solutions to problems and policy issues.
- Proven leadership of software development projects.
- Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various level personnel in governmental entities.
- Ability to lead and work cooperatively in a team environment.
- Ability to perform with a high level of attention to detail and organization skills to initiate and manage multiple tasks, projects and priorities concurrently.
- Ability to provide training in the area of expertise to staff and project team members.
- Ability to work independently in a fast-paced environment.
- Advanced Microsoft Office skills, particularly with Teams, Word, Excel, PowerPoint, SharePoint, MS Project, and Visio.
Registration Or Licensure Requirements
- Prefer Project Management Professional (PMP), Portfolio Management Professional (PfMP) from the Project Management Institute, or Certified Associate in Project Management (CAPM) from the Project Management Institute.
- Prefer Certified Scrum Master (CSM), PMI-Agile Certified Practitioner (PMI-ACP), or other Agile-related certifications.
Initial Selection Criteria
You must meet the minimum initial screening criteria to be considered. You should not apply if your submittal documents do not clearly reflect experience meeting the initial screening criteria. You must fill out the application in its entirety.
- At least six (6) years of experience managing Information Technology projects
- Graduation from an accredited four-year college or university. Work experience may be substituted for education on a year-for-year basis.
- Demonstrated experience managing multi-project programs or portfolios.
- Demonstrated experience coaching and guiding others in a work environment.
- Experience with any State of Texas agency is preferred but not required.
- Project Management Professional certification and Scrum/Agile certification preferred.
Additional Information
You must meet the minimum initial screening criteria to be considered. You should not apply if your submittal documents do not clearly reflect experience meeting the initial screening criteria. You must fill out the application in its entirety. Incomplete applications will not be accepted.
Work hours may vary and include weekends and evenings based on business needs of the agency.
Interview Requirements: Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.
Texas Administrative Code (TAC 206 and 213) requires state agencies to ensure all Electronic Information Resources (EIR) follow accessibility standards. Staff may be required to create accessible content including but not limited to: Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
MOS Code
Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.