Summary:
- In this role, you will be part of the team responsible for M365 Mobile user experience research.
- You will execute impactful research to quantify UX progress and uncover deep customer insights needed to influence product decisions.
- You will derive insights from quantitative and qualitative data, synthesizing in partnership with other researchers.
- You will play a role in making M365 products on mobile devices (phone and tablet) easier to use for people around the world
RESPONSIBILITIES:
- Planning and executing remote usability studies (unmoderated and moderated), and quantitative UX research focused on Benchmarking.
- Analyzing and synthesizing data into scorecards, video compilations and issue tracking.
- Sensemaking across data sources, prioritizing issues, and tracking impact of research
SKILLS AND EXPERIENCE (REQUIRED):
- Strong project management, organization, and planning skills with an attention to detail.
- Skilled at coordination and collaboration, naturally curious and an eager problem solver.
- At least 2 years of UX researcher experience, or 1 year in UX research with 2+ years in related product making roles (design, data science, or project management).
- Industry experience effectively partnering with teams to improve the user experience based on research results or customer feedback.
- Experience analyzing quantitative data and tracking metrics.
- Experience with qualitative research methods and insight synthesis.
- A degree in a Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or other data- or research-centric field.
SKILLS AND EXPERIENCE (DESIRED):
- Experience with online research tools, video editing and/or benchmark research methods. Experience with User Testing is strongly desirable.
- Experience with productivity tool research on mobile devices (phones and tablets for both iOS and android devices)
- Experience and demonstrated skill with qualitative usability methods, including observing, understanding, and synthesizing human behavior into insights, and driving the voice of the customer in product development.
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.