Description
Position Summary: The Courier is responsible for delivering vital medical supplies to field clinicians, transporting important patient care documents to physician offices, and ensuring seamless operations between our office branches. Reliable and timely deliveries have a direct impact on the quality of care we provide to our patients, clinicians, and their families.
Essential Duties and Responsibilities:
This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job.
- Works directly and communicates with the operations team on-going to receive delivery instructions and priorities
- Pick up and deliver packages, documents, and other items to designated locations
- Plan and follow the most efficient routes for delivery to ensure timely arrival
- Handle all items with care and ensure they are secure during transport
- Ensures compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA) when transporting patient health information (PHI)
- Ensures physician order forms are properly signed and completed
- Keep accurate records of deliveries, including recipient information and time of delivery
- Verify delivery information and obtain necessary signatures or delivery confirmation
- Maintains company issued vehicle in good condition and adheres to the company vehicle policy
- Follow traffic regulations and maintain safety on the road at all times
- Provide excellent customer service by interacting professionally and courteously with clients
- Responds to communications in a timely manner
- Report any issues or delays promptly to the operations team
- Must be willing to drive to locations across the greater Bay Area and Sacramento Regions
Requirements
Requirements:
- Valid California driver’s license with a clean driving record
- Experience as a courier or in a related delivery position
- Familiarity with GPS and navigation tools
- Familiarity with local roads and traffic patterns
This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job.