Description
Job Summary:
Lima One Capital is searching for a Collections Specialist to join our robust Servicing Team. This position plays a vital role within the Special Servicing department and will work closely with the Director of Special Servicing to handle problem accounts. The Collections Specialist will review accounts that pose a potential risk to the company. The ideal candidate needs to have attention to detail, strong organizational skills, the ability to work independently with problem solving, accuracy and excellent communication skills.
Duties And Responsibilities
- Effectively handle all aspects of past due non-performing loans
- Negotiate term and conditions of workout agreements with borrowers, while maximizing recovery
- Perform financial interviews to offer solutions/opportunities for the customer to avoid serious delinquency
- Gather critical data, assist borrowers with complex issues and enter information in the Servicing System of Record
- Perform skip tracing tasks as needed using web sources, loan files and other methods
- Receive/review borrower requests for extensions, deferments and payment plans
- Maintains servicing files of default accounts in accordance with investor and servicing guidelines
- Utilize manual and automated calling strategies to contact delinquent borrowers, identify their payment issues, and customize a strategy to cure their delinquency
Requirements
- High School Diploma or GED equivalent.
- 3+ years of Collections/loss mitigation experience in a loan servicing or default loan servicing department
- Communication skills with demonstrated ability to interact in a positive and professional manner
- Demonstrated critical thinking skills
- Detail-oriented with superior organizational and time management skills
- Self-starter; takes initiative within role and responsibilities
- Advanced technology skills including Excel
What We Offer
- Competitive salary
- Bonus opportunity
- Amazing Culture
- Medical, Dental and Vision benefits
- Life, Short-Term Disability, Long-Term Disability
- Additional benefits such as Pet, Hospitalization and Accidental Insurance
- 401K with company match
- Excellent training
- PTO, sick days and holidays
- Parental Leave
- Growth opportunities
- Great location
- Paid parking
About Lima One Capital
Lima One Capital is the nation’s premier lender for real estate investors. Recognized by the Inc.5000 as one of America’s fastest growing companies, Lima One specializes in providing real estate investors with financing for their rental, fix-and-flip, multifamily properties, and new construction. The company, founded by Marines, is distinguished as one of South Carolina’s Best Places to Work and Top Workplaces. Lima One is headquartered in downtown Greenville, South Carolina, and markets its lending products over a national footprint of 46 states and the District of Columbia. Learn more about us at limaone.com.
Lima One Capital does not sponsor H1B Visas. To be considered for employment, a candidate must be authorized to work in the United States for any employer and not require sponsorship, now or in the future.