Job Summary:
Our client is seeking a Business Analyst to join their team! This position is located in Chicago, Illinois.
Duties:
- Serve as support staff for the IFE program and foster cross-functional relationships within United and externally with partners and vendors
- Verify product functionality through pre- and post-production testing cycles, including travel to vendor locations and conducting in-flight testing
- Assist in ensuring that IFE partners and vendors adhere to operating model processes and standards
- Define and develop product feature test cases for pre- and post-development testing cycles under the guidance of managers
- Triage and support the resolution of post-production issues among cross-functional teams
- Track and document decisions and action items, and follow up with responsible owners to ensure deadlines are met
Desired Skills/Experience:
- Bachelor's Degree
- 3+ years of experience in technical project management, business analysis, or related technical field
- Experience in Agile methodology
- Experience managing cross-functional relationships and driving towards collaborative outcome
Benefits:
- Medical, Dental, & Vision Insurance Plans
- 401K offered