Inclusively is partnering with a multinational universal bank to hire an Application Support Specialist . **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
ABOUT INCLUSIVELY:
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
What will you be doing?
Our company seeks Application Support Specialist in New York, New York (multiple positions available):
- Ensure that investment research is published as required in a timely manner by resolving any technical obstacles with our research, authoring and publishing software and related systems.
- Work directly with our technical support and development teams to provide technical support for our Research analysts and editorial/production staff on a daily basis
- Responsible for stakeholder management and leadership, working as part of a global team in regular collaboration with global members.
- Monitoring the state of key software systems and taking steps to remediate observed issues.
- Work on expanding the company application by programming new features and fixing existing vulnerabilities.
- Responsible for improving system reliability by increasing coverage and quality of testing.
- Responsible for implementing testing software solutions for research technology across the company.
- May telecommute.
Salary / Rate Minimum/yr: $170,500
Salary / Rate Maximum/yr: $187,550
Purpose of the role
To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
Accountabilities
- Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
- Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
- Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
- Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
- Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
- Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.
All colleagues will be expected to demonstrate the company Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the company Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.