Inside Sales Coordinator
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Freshy, a leading NY & DC based WordPress web design and development agency, is looking to hire a remote full-time Inside Sales Coordinator.
The ideal candidate must have extensive experience in sales, client-facing communication, and the digital agency / website design agency industry, and be highly motivated to excel in a fast-paced, results-driven environment.
The primary position responsibilities include:
- Execute ongoing sales activities and manage client relationships to achieve sales targets
- Ensure effective and consistent communication with clients through various channels (calls, video calls, emails, etc.)
- Scope, price, and manage sales proposals to ensure accuracy, competitiveness, and alignment with client needs
- Maintain high standards of sales performance by ensuring that all deals are executed with excellence and that what we sell is driving positive customer experiences
- Foster and grow strong relationships with clients, ensuring satisfaction, retention, and loyalty through personalized attention and professional service
- Assist and provide creative problem-solving support to other sales team members and the company as a whole
- Track and report key metrics to the Sales Team Lead such as, but not limited to:
- Meetings Booked, Proposals Sent, Conversion Rate, MRR Growth, Forecasting Future Sales Performance, etc
Freshy is seeking a candidate who will take initiative and approach our client relationships with a confident and positive attitude in a fast-paced environment.
*This is a remote work position*
Hours based on Eastern Time
Requirements:
- 3+ years of digital, website, or similar sales or account management experience
- Excellent communication and interpersonal skills
- Excellent organizational skills & detail-oriented
- Ready to work in a fast-paced environment
- Customer service/support experience a plus
- Understanding of and experience with WordPress, Web Design/Dev, DNS, Light HTML & CSS preferred
- SEO and other digital marketing knowledge a plus
Salary Range:
Based on experience, starting at $55k + sales bonus schedule