Overview
Come join us as a system Analyst on our Opnet Run Team where you will work with cutting-edge technology, collaborate with a dynamic team, and manage impactful projects. You will be able to thrive in a supportive work environment that fosters professional growth and development.
Core Responsibilities
- Assist the Team Lead in the development and implementation of IT infrastructure projects.
- Conduct research and analysis to support project planning and decision-making.
- Support the planning and execution of infrastructure projects.
- Gather and document requirements from stakeholders and translate them into technical specifications.
- Monitor project progress and provide regular updates to the Team Lead and other stakeholders.
- Perform data analysis and generate reports to identify trends and insights.
- Participate in Agile processes, including sprint planning, stand-ups, and retrospectives.
- Contribute to the development of documentation, including user manuals, process guides, and technical specifications.
- Collaborate with cross-functional teams to ensure project alignment with business goals.
Required Education/Experience
- Bachelor's Degree in Information Technology, Computer Science, or a related field and 3 years of experience in IT or a similar role (internships or co-op experience will be considered). or
- Associate's Degree in Information Technology, Computer Science, or a related field and 4 years of experience in IT or a similar role (internships or co-op experience will be considered). or
- High School Diploma/GED 5 years of experience in IT or a similar role (internships or co-op experience will be considered).
Relevant Work Experience
- Demonstrated experience in system analysis with a focus on software and infrastructure deployment. 3rd tier application support experience a major plus.
- Exceptional project management skills, capable of leading projects to successful outcomes.
- Strong analytical and troubleshooting skills, with a commitment to providing excellent support.
- Required experience with operating systems, including both Windows and Linux. Scripting (Powershell, bash/ksh or other Linux shell, Python) is a major plus.
- Server administration concepts (storage, backup, common tools such as Ansible and rsync).
- Practical networking knowledge (subnets, firewalls, routing, HTTP/HTTPS, SSH, SFTP/SFTPS, SMTP).
- Willingness to work 24/7 on call support/shift as needed.
- Database experience, preferably with Oracle and MS SQL, with PostgreSQL being a plus.
- Exposure to Containers, Kubernetes, Virtualization technologies, including VMware and Nutanix.
- Proficiency in Azure DevOps and a thorough understanding of the Agile framework for project management.
- Excellent presentation and communication skills, with the ability to articulate complex technical information clearly and effectively.
- Experience working with data centers and a strong cybersecurity-first mentality.
Licenses And Certfications
- Driver's License Required
Additional Physical Demands
- Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.