Founded in 2015, Phil is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
Position Overview
We are looking for a highly motivated and detail-oriented Solutions Architect to lead the planning, execution, and delivery of client-driven product updates and modifications, as well as to design and launch client implementations. The ideal candidate will be a results-driven problem solver with exceptional project management skills, able to quickly grasp client requirements and deliver solutions that are both precise and efficient. A focus on effective problem discovery, accuracy, speed, and continuous refinement will be key to success in this role.
Key Responsibilities:
- Client Discovery & Solutioning: Lead client discovery sessions to understand client needs and craft tailored solutions that align with client goals and Phil’s capabilities.
- Project Planning & Execution: Develop and manage detailed project plans, breaking down tasks and guiding the team through each phase for efficient execution.
- Engineering Collaboration & Execution: Collaborate with engineering teams to drive and implement client changes, ensuring timely delivery, technical alignment, and smooth execution.
- Client Onboarding & Launch: Oversee the implementation of new clients onto the platform, ensuring seamless onboarding and successful launches through careful planning and internal & external coordination.
- Stakeholder Communication: Set clear expectations, provide regular updates, and promptly address concerns with all stakeholders.
- Progress Monitoring: Track project progress, identify potential issues early, and make necessary adjustments to keep the project on course.
- Outcome Monitoring: Track and evaluate project outcomes to ensure they meet client expectations and drive improvements for future projects.
- Team Leadership: Lead internal teams with focus on organization, motivation, and risk management, adapting to changes as needed.
- Continuous Improvement: Continuously refine processes for greater efficiency and sustainability.
Qualifications:
- Bachelor’s degree in Human Computer Interaction, Computer Science, Management of Information Systems, or similar
- 7+ years of professional experience in solutions architecture, product development, product management, or a similar role.
- Proven expertise in managing complex, technology-driven change initiatives within a structured project management framework.
- Strong technical background with experience building software using agile scrum methodologies and working directly with engineering teams.
- Exceptional organizational skills, with a proven ability to manage multiple priorities and maintain attention to detail.
- Demonstrated ability to lead and motivate internal teams, with strong interpersonal and conflict resolution skills.
- Excellent communication skills, capable of delivering clear, concise, and effective messages to a variety of stakeholders with a bias towards documentation.
- High degree of initiative and ability to work independently to achieve outcomes, demonstrating a high-agency, results-oriented mindset.
- Detail-oriented with a high level of accuracy, capable of balancing precision with productivity.
- Experience in highly regulated or complex environments is a plus. (Healthcare, Pharmaceuticals, Aerospace, etc)
Phil, Inc is an equal opportunity employer.
Compensation Range: $150K - $170K