Overview
We are partnering with a SaaS client to hire a Technical Program Manager (TPM) for a four-month contract for a project need. As a TPM you will be the technical owner of the content adoption and efficiency environment. As the subject matter expert (SME), you'll enable new functionality and maintain a clean, optimized environment. You'll collaborate with various stakeholders to define business and system requirements for new and existing technology implementations.
- Contract Duration: 4+ months
- Target Start Date: Sept/Oct 2024
- Hourly Rate: $70 - $80/hour DOE
Responsibilities
- Manage the design, deployment, monitoring, maintenance, and support of the content adoption and efficiency environment.
- Create and enforce data management best practices across the organization.
- Define and maintain the architecture of environment to support field seller needs.
- Own the automation process end-to-end, from conception to development, deployment, and maintenance
- Conduct evaluations of current business and system procedures to identify potential areas for automation and process enhancement.
- Collaborate with cross-functional teams to identify automation opportunities and design solutions to optimize business processes
- Administer and maintain automation solutions as required, ensuring their continuous and efficient operation
- Identify gaps and shortcomings in our collaboration tools and platforms impacting user experience.
- Identify opportunities for efficiency and productivity enhancements while solving problems.
- Develop and implement metadata standards to improve search relevance and accuracy.
Qualifications
- Proficient in a variety of enablement and automation tools such as Highspot, Workato, Zapier, Gong, etc.
- Proven experience in designing and implementing CMS architectures.
- Strong analytical, organizational, and documentation skills.
- Experience designing, planning, and delivering content projects.
- Experience defining or maintaining the architecture of a content library.
- Experience in content audit and gap analysis.
- Proficiency in using common programming languages such as C#, Python, or Java.
- Proficiency in consuming and utilizing APIs and web services
- Strong understanding of integration concepts, including REST APIs, Webhooks, and middleware solutions.
- Strong analytical and problem-solving skills with a focus on delivering high-quality integration solutions.
- Communication: Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders.
- Team Collaboration: Ability to work collaboratively in a team environment and engage with cross-functional teams.
- Demonstrated expertise in designing and implementing comprehensive automated solutions.
- Strong problem-solving and analytical skills with a keen attention to detail.
- Strong knowledge of design principles and programming techniques to create reusable assets
- You are comfortable and thrive in a fast-paced, continually changing team-oriented environment and able to manage multiple deadlines simultaneously.
- Education: Bachelor's degree or equivalent.
Required Skills
- REST
- Problem solving
- Excellent Communication Skills
- Data Management
- Deployment
Additional Skills
- Maintenance
- Middleware
- C
- Java
- Gap Analysis
- Web Services
- Documentation
- Metadata
- CMS
- User Experience
- Workato
- Be a SME
- Audit
- Content Management System
- Python
- Proficiency in consuming and utilizing APIs Proficiency in using common
- English – Read, Write, and Speak
- Minimum Degree Required: Bachelor's Degree Certifications & Licenses
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.