The Vacancy
An exciting opportunity has arisen in our Front of House Team in London on a fixed term basis. This is a chance to be part of a small team providing a high quality, professional reception and catering service to clients and staff. Working Monday to Friday in a varied shift pattern 08:00-16:00, 09:00-17:00 or 09:30 – 17:30.
Accountabilities
- To be first point of contact. Meet and greet all Hymans Robertson clients and staff in a professional manner
- Answer calls politely, quickly and efficiently using Microsoft Teams
- Ensuring contractors and visitors sign in and out using our online visitor management system
- Maintain the meeting room diaries using Outlook
- Book and record all taxi bookings
- Record and handle all incoming and outgoing couriers
- Preparation of tea and coffee & order lunches when required
- Monitor meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events
- Ensuring kitchen areas are clean and tidy and have sufficient stock
- Ensuring efficient catering service for additional events
- Managing delivery of all goods
- Managing internal support calls
- Managing other ad hoc administrative duties such as invoice processing, carrying out internal audits and carbon reporting
- Generally assisting the Facilities Co-ordinator and Senior Facilities Manager on any other ad-hoc duties
Health and Safety
- To ensure that all areas of responsibility comply with our own internal policies
- To ensure all catering facilities adhere to food hygiene and H&S standards, training provided
- To ensure the Senior Facilities Manager is aware of all contractors who may be onsite
Skills/Experience
- The ability to communicate at all levels.
- Strong efficiency and punctuality
- Confident & polite telephone manor
- A working knowledge of Microsoft Office
- Previous experience in a customer facing role would be advantageous
- Excellent communication skills, both verbally and written.
- Exceptional organisation and time management skills.
- Excellent team working skills, with the ability to work on own initiative.
- Ability to work independently and collaboratively as a team.
About Us
Together, we’ve been building better futures for over 100 years. For our people, our clients and their people, our communities and the environment.
We thrive on tackling complex problems. And we believe those problems are best solved by diverse teams – diverse in skills, approaches and backgrounds. Our independence lets our people be themselves and think freely, while working in a collaborative, supportive environment. We love innovative, independent thinking and want everyone to share their ideas.
Working alongside employers, trustees and financial services institutions, we offer pensions, investments, benefits and risk consulting services, as well as data and technology solutions. With over 1000 employees and counting, we’re one of the leading consultancies in our field and are proud to be recognised by numerous industry awards.
We’re committed to developing our people and encourage everyone to carve out their own career path. We’ve many colleagues who started out in one team in the business and have ended up somewhere completely different, having had the chance to develop new skills and explore new passions.
We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from people from all backgrounds, which includes but isn’t limited to: age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.
Our hybrid working model offers the best of both worlds – home working as well as a fun, collaborative office environment - meaning flexible working patterns to accommodate individual needs. Find out more about our careers
here .
If you need any assistance in relation to a personal requirement, medical condition or neurological difference during our selection process then please let us know.
Together, we can make this the best job you’ll ever have.
We Offer
Our culture
We live and breathe our four values – friendly, confident, partnering and straightforward – and genuinely care about out people, clients, community and the environment.
Job satisfaction
Every employee can genuinely make a difference and contribute towards achieving our purpose – together, building better futures. Whether that’s helping our clients build more secure financial futures, using your 3 days volunteering or helping us reduce our carbon footprint.
Reward and wellbeing
We offer competitive salaries, a share of company profits and an award-winning benefits package. We also take your mental, physical, social and financial wellbeing seriously, both in and outside of work.
Flexible working
We trust our people to work in a pattern that suits their circumstances with a healthy balance of home and office working.
Latest technology
We use the most up-to-date technology and software to match our ground-breaking business solutions that make life easier for us and our clients.
Career development
There is no linear path – learning opportunities are plentiful and empower you to carve out your own career.