The Product Manager shall lead one or more multi-disciplinary agile delivery teams to deliver excellent new products and/or iterations to existing products to meet user needs.
Responsibilities:
- Lead one or more multi-disciplinary agile delivery teams to deliver excellent new products and/or iterations to existing products to meet user needs.
- Gather user requirements based on a communicable understanding of diverse audience groups.
- Define and get stakeholder buy-in for product definition and delivery approach.
- Create effective, prioritized product descriptions, and delivery plans to meet user needs in a cost-effective way.
- Interpret user research to make the correct product decisions, noting that users do not always know what they want.
- Continually keep abreast of changes to user habits, preferences, and behaviors across various digital platforms and their implications for successful delivery of government digital services.
- Underpin the delivery and iteration of digital services through effective analysis of qualitative and quantitative user data.
- Communicate credibly with a wide range of digital delivery disciplines and talents.
Knowledge, Skills, and Abilities:
- Experience managing the delivery, ongoing success, and continuous improvement of one or more digital products and/or platforms.
- 5+ years of related experience required.
Ideal Candidate Specific Skills and Expertise:
- Past experience with Product Operations and Development, including Discovery, user research, design consultation, and product strategy.
- Expertise in driving digital product strategy, ensuring alignment with overall institutional objectives and stakeholder needs.
- Experience coaching technical teams in Agile Product Management and iterative product delivery best practices.
- Creating and managing detailed product roadmaps, prioritizing features, updates, and new product initiatives based on stakeholder feedback, usage trends, and institutional goals.
- Expertise with organizing and managing product backlogs, user stories, and developer issues in Clickup and GitLab.
- Experience leading and training others to lead common agile ceremonies such as Sprint Planning, Refinements, Daily Standups, Team Retros, and Sprint Demos.
- Demonstrated capability to communicate product vision, updates, and performance metrics to stakeholders, including senior leadership, ensuring transparency and alignment with leadership priorities.
- Familiarity with interpreting and building Google Analytics dashboards and developing product strategy based on application utilization patterns.
- Fractional time permitted.