Optomi, in partnership with our research client, are seeking a Systems Administrator with advanced proficiency in both on-site and cloud-based Microsoft environments, with a strong emphasis on SharePoint configuration and management.
Key Responsibilities:
SharePoint and Teams Administration:
- Oversee the architecture and configuration of multiple SharePoint online site collections.
- Administer and maintain site collections, including document management, automated workflows, collaboration, and content management.
- Ensure seamless integration of SharePoint with other Microsoft 365 applications, such as Microsoft Flow (Power Automate).
- Conduct policy compliance audits and report on site usage.
- Maintain comprehensive documentation for SharePoint configurations and architecture.
- Recommend and support governance policies and procedures for effective SharePoint use.
Systems Administration:
- Develop and manage all organizational systems and applications, including Windows servers and cloud-based Microsoft 365 and Azure environments.
- Administer Intune and Microsoft Endpoint Management to secure and manage user deployments, apps, and devices.
- Manage Apple devices, encompassing both hardware and software.
- Create technical documentation for best practices related to server infrastructure, virtualization, and hardware/software management.
- Operate and manage the help desk, ensuring thorough documentation of user requests, actions taken, and outcomes. Provide tier 2 and tier 3 support for complex issues.
- Conduct routine audits, monitor systems, and manage backups, providing regular security and compliance reports.
- Install and test software and hardware patches, maintaining detailed documentation.
- Mentor technical support staff in troubleshooting common system issues.
- Collaborate with third-party vendors and consultants to enhance system-specific skills.
- Stay current with developments in computer software/hardware and operations.
- Assist with special projects as needed.
Qualifications:
- Bachelor’s degree in Computer Science or Systems Management, with 7+ years of relevant experience in developing, implementing, and supporting on-site and cloud-hosted environments (Windows Server 2019+, Microsoft 365, Azure, AWS).
- 10+ years of experience managing Windows environments with Active Directory, group policies, Microsoft 365 solutions, and authentication technologies.
- 7+ years of SharePoint/Teams administration experience.
- Proficiency with Apple Business Manager for deploying and configuring macOS and iOS devices.
- Deep understanding of IP networking, VPNs, DNS, SSL, and Cisco Meraki technologies.
- Relevant certifications such as Microsoft 365 and/or Azure, Cisco CCNA or Meraki, CompTIA Security+ and/or Network+.
- 7+ years of IT vendor management experience, including SOWs, SLAs, and Work Order tracking.
- Project management skills for infrastructure upgrades and migrations.
- Proficiency in scripting (e.g., PowerShell) and light programming.
- Familiarity with Federal Government compliance standards (NIST, CMMC, FedRAMP).
- Strong attention to detail with excellent logical and analytical thinking.
- Exceptional verbal and written communication skills.