Position Overview:
The Reception/Administrative Coordinator serves as the first point of contact for clients and visitors at the bank and plays a key role in ensuring smooth daily operations. This individual will be responsible for front-desk duties, administrative support, and coordination of office tasks to maintain an organized and professional environment. The ideal candidate has excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced setting.
Key Responsibilities:
- Greet and welcome clients, visitors, and staff with professionalism and courtesy.
- Answer and direct phone calls, respond to general inquiries, and handle mail distribution..
- Assist with document preparation, data entry, and filing.
- Process and handle incoming and outgoing correspondence.
- Coordinate office supplies and manage vendor relationships.
- Assist with the onboarding process for new hires, including paperwork and setting up workstations.
- Arrange internal and external meetings, including room setup and catering.
- Assist in organizing staff events, workshops, and training sessions.
Qualifications:
- Minimum of 2-3 years of experience in an administrative or receptionist role, ideally in a financial institution.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent verbal and written communication skills.