Hi,
My name is Aniruddh and I'm a Sr. Technical Recruiter at Diverse Lynx. We provide IT Consulting Services to our customers’ immediate and long-term resource needs. I am contacting you either because your resume has been posted to one of the internet job sites to which we subscribe or you had previously submitted your resume to Diverse Lynx. We now find your resume matching for a below opportunity with our client. Please advise your interest in exploring this opportunity.
Job Title: Customer Relationship Manager -Telecom Industry
Location: Dallas, TX (Onsite)
Job type: Fulltime
Engagement Manager - Telecom - Communications & Media Information Unit (CMI)
Job Description
Role Overview:
As an Engagement Manager, you will lead and manage complex client engagements, ensuring the delivery of innovative and high-quality solutions. You will serve as a key liaison between the client and Implementation partner, overseeing project execution and fostering strong client relationships.
Key Responsibilities:
- Client Management: Build and sustain strong relationships with key client stakeholders. Act as the primary point of contact for client communications and ensure client satisfaction.
- Project Leadership: Oversee the planning, execution, and delivery of multiple projects. Ensure that projects are completed on time, within scope, and within budget.
- Strategy and Delivery: Develop and implement strategies that align with client objectives. Drive the delivery of solutions that meet or exceed client expectations.
- Business Development: Identify and pursue new business opportunities within existing client accounts. Lead proposal development and contract negotiations.
- Team Management: Lead, mentor, and develop project teams. Foster a collaborative and high-performance work environment.
- Performance Monitoring: Monitor project performance, analyze client feedback, and implement improvements to enhance engagement outcomes.
- Industry Insight: Stay current with industry trends and emerging technologies. Apply this knowledge to deliver innovative solutions and maintain CLIENT’s competitive edge.
Qualifications:
- Education: Bachelor’s degree Management, IT, or a related field. Advanced degree or professional certifications (e.g., PMP, PMI-ACP) are preferred.
- Experience: 13-16 years of experience in client engagement, project management, and business development, preferably within a consulting or IT services environment.
- Skills: Strong leadership, communication, and interpersonal skills. Proven ability to manage complex projects and drive client success.
- Industry Knowledge: Experience with CLIENT’s service offerings and understanding of industry trends is advantageous.
Thanks & Regards,
Aniruddh Ranjan
Sr. Technical Recruiter
Diverse Lynx LLC
300 Alexander Park | Suite #200 | Princeton, NJ 08540
Desk: +1 732 452 1006 Ext:492
Direct: +1 201 645 3723
Email: aniruddh.ranjan@diverselynx.com
URL: http://www.diverselynx.com