Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description
Solution Advisor (New Health Care Company)
3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified health technology company with:
- Proven category leadership
- Exposure to attractive end-markets
- Innovation mindset driving improved patient outcomes
- Collaborative customer relationships
- Deep global regulatory experience
- Operational excellence and strong cash flow
- Strong sales growth and profitability with significant recurring sales
We expect the creation of the two companies will be completed by the end of the first quarter of 2024. We will continue to operate as one global company. This role is positioned to drive the success of the "New Health Care Company”.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You’ll Make in this Role
As a Solution Advisor, You Will Have The Opportunity To Tap Into Your Curiosity And Collaborate With Some Of The Most Innovative And Diverse People Around The World. Here, You Will Make An Impact By
- Execution- Partner effectively with clients to perform workflow discovery, ensure adoption, and deliver advanced optimization for assigned 3M product lines. Serve as a subject matter expert (SME) for respective teams and solutions as assigned.
- Strategy and Planning - Understanding the client's short- and long-term strategy goals. Conduct current-state workflow and configuration review with a client implementing 3M best practice workflows. Partner effectively with clients on suggested workflow optimization changes leveraging 3M best practices. Advocate for the customer, log issues, and escalate as needed following standard procedures promptly.
- Client Care and Advocacy - Advocate for the customer, log issues, and escalate as needed following standard procedures promptly.
- Leadership and Coordination - Own the client. Relationship coordination and client-focus coordination interactions for the client throughout the organization
- Accountable and Measured by the overall annual client satisfaction survey results for the assigned client base. Define and track key performance indicators (KPIs)
- Actively Stay up to date with knowledge of industry changes and product changes. Participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with 3M’s values and ethical standards.
Your Skills And Expertise
To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:
- Bachelor’s degree or higher AND seven (7) years of experience with inpatient coding or working with inpatient clinical documentation improvement.
OR
- Associate degree in nursing with a valid RN license AND at least eleven (11) years of experience with inpatient coding or working with inpatient clinical documentation improvement.
AND
In addition to the above requirements, the following are also required:
- Poses one of the following current and valid certifications; RHIA, RHIT, CCS, Auditing: Inpatient Coding Microcredential, CIC or CCDS
Additional qualifications that could help you succeed even further in this role include:
- Strong understanding of Clinical Documentation Integrity and the workflow associated with an organization's Revenue Cycle
- Strong understanding of clinical documentation integrity
- Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training
- Demonstrated capability to manage multiple project streams and teams
- Experience consulting with clients in health information systems
- Demonstrated knowledge of assigned solutions, services, and products
- Demonstrated industry knowledge
- Proficient computer skills
- Excellent communication skills written and verbal.
- Exceptional client relationship skills
- Ability to find creative solutions and manage difficult situations with diplomacy
- Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative
- The successful candidate will exhibit strong teamwork and collaboration both within the Solution Advisor teams and across departments/divisions, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic
Travel: Occasional travel may be required up to 50% Domestic
Relocation Assistance: is not authorized
Location: Remote
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of
@solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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