Job Overview:
Jorgensen Company is seeking a skilled Data Entry Operator to join our team. In this role you will manage essential data input tasks, such as ensuring data accuracy and maintaining our databases. We are looking for a team player who has a strong attention to detail and a commitment to supporting our operations.
Responsibilities:
-Maintain database by entering new and updated customer and account information.
- Provide information to customer and offer assistance to help resolve problems or direct them to appropriate resources.
- Transfer data from hard copy to a digital database.
- Sort, scan, and organize (file) hard copies of completed documents in designated locations within time limits.
- Complete for invoicing data turned in daily through Prophet 21 and/or Service Trade which could include credits, updates and Gross Profit Transfers among others.
- Establish priorities contributing to team effort by accomplishing related results as needed.
- Record payments and collect revenue.
- Process customer and account source documents for customers, fire department and third-party accounts.
- Verify customer and account data by reviewing, adding, updating, and/or combining data from both
systems when account information is incomplete.
- Review data for deficiencies, resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
- Update service maintenance accordingly on all services as requested or after invoicing, cancelling service work order or dispatches to eliminate duplication of data.
- Creating and receiving a purchase order as required for a job or service technician.
- Operate common office equipment, like scanners, printers, fax machines and address any malfunctions.
- Transfer material from location to service technicians or jobs accordingly.
- Clarify that all service orders and validations have been cleared at month-end process.
- Maintain information confidential and comply with data integrity and security.
- Maintain operations by following policies and procedures; reporting needed changes.
- Assist with special projects that would require a large amount of data entry.
- Provide occasional administrative support.
Qualifications:
-High School Diploma
- Verbal and written communication skills
- Time management
- Willing to work extended hours
- Attention to detail
- Maintaining confidentiality
- Self-motivation
- High level of concentration
- Take direction from all levels
- Typing speed and accuracy
- Be accountable and reliable
- Customer Service
This position offers the opportunity to work in a dynamic environment where attention to detail is key. If you have a passion for accuracy and enjoy working with data, we encourage you to apply for this role.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8-hour shift
- Monday to Friday
- Overtime
Experience:
- Microsoft Excel: 1 year (Preferred)
Work Location: In person