JOB DESCRIPTION:
4 to 5 years of experience. Involved in a variety of administrative duties involving judgment in the application of relatively standardized administrative precedents, policies, and procedures.
Question 1
Ability to consistently work on-site Monday-Friday, flexible hours between 7am and 5pm, 1/2 or 1 hour lunch, 37.5-hour week . Do you accept this requirement?
Question 2
Duration of position is through the end of fiscal year 2025. Do you accept this requirement?
DUTIES
- Enter provider enrollment information with 100% accuracy and within 3 business days.
- Communicate professionally with clients to request additional information and follow up on those requests until task is complete.
- Make supervisor aware of any questions you have about data entry before you enter the data and respond to customer.
- Perform filing, document storage preparation and other administrative duties. Assist Dedicated Funds staff with special projects.
- Analyze medical malpractice filings to verify information is complete and accurate; and enter information in database with 100% accuracy and within 10 business days of receipt.
- Review incoming documents to identify information to be redacted. Determine whether they should be scanned, filed or routed to other staff.
JOB REQUIREMENTS
- Strong customer service skills
- Basic knowledge of computer procedures, familiarity with Microsoft Office products
- Ability to draft email correspondence using correct grammar, spelling, and punctuation
- Ability to attend to detail and maintain accuracy and confidentiality
- Strong organizational skills
- Ability to consistently work Monday-Friday, 37.5-hour week
DIFFICULTY OF WORK
Incumbent uses judgment to recommend appropriate methods and procedures to handle a wide range of situations encountered. Individual cases may involve multiple variables to be considered which could significantly affect possible outcomes for the program involved.
Skill
Required / Desired
Amount
Years of Experience
Last Used
Prior exp. as administrative assistant.
Required
4 Years
Years
Prior customer service experience
Required
2 Years
Years
Basic knowledge of computer procedures, familiarity with Microsoft Office products
Required
Ability to draft email correspondence using correct grammar, spelling, and punctuation
Required
Strong attention to detail with ability to maintain data entry accuracy and confidentiality.
Required
Strong organizational skills