Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.
Job Overview
The Medi-Cal/Medicare Coordinator (PACE) acts as a liaison between prospects, patients/participants, and between AltaMed and the community it serves. This position provides a specific representative in which prospects or current patients/participants can seek solutions to problems, concerns, and unmet needs. Acts as a patient/participant advocate for non-medical issues for the entire family. This role will assist patients/participants and their family members with various concerns that relate to their overall experience at AltaMed PACE. Such issues may include but are not limited to, quality of care, staff interaction, access to care, enrollment assistance, general assistance, and information.
Minimum Requirements
- High School Diploma or GED required.
- B.S/B.A degree in healthcare or business administration or a related field of study preferred.
- Minimum of 1 year of experience with patient navigator, intake/enrollment or customer service experience in healthcare industry is required.
- Minimum of (2) years of direct outreach/marketing/sales experience in the healthcare industry required.
- Bilingual: English/Spanish required.
Compensation
$25.31 - $31.64 hourly
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.