Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Workplace Experience Coordinator for a Fintech client.
This is a 12 month contract opportunity. The role is located in San Francisco and onsite.
Role Overview:
The Workplace Experience team fosters global connection and inclusivity, creating safe and efficient environments that enable employees to excel. We address unexpected needs and manage impactful company projects.
Responsibilities:
In-Office Experience:
- Oversee reception and visitor check-in.
- Act as on-site security when needed.
- Manage service provider relationships (catering, supplies, maintenance).
- Liaise with property management to resolve facilities issues.
- Coordinate with IT, AV, and Security departments.
Event and Meeting Coordination:
- Serve as the primary contact for events and meetings.
- Manage setup requirements and provide hands-on event support.
Workplace Projects:
- Manage Slack and ticket queues for office access and approvals.
- Support office access programs and provide administrative assistance, including budget management.
Employee Support Services:
- Monitor and respond to tickets, emails, and calls.
- Assist with special projects and enhance team productivity and service quality.
Requirements:
- 2+ years of experience in Facilities and/or Workplace Operations.
- Knowledge of Workplace Operations policies and procedures.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Google Suite.
- Ability to work in-office daily and perform physical tasks (walking, standing, kneeling, carrying up to 50 lbs).
Perks & Benefits:
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401k Program
- Commuter Benefit
- eLearning
- Education Reimbursement
- Ongoing Training & Development
- *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.
To learn more about this Workplace Experience Coordinator opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.