***Please no CTC
Job Summary
In this role you’ll lead requirement gathering and projects within SBS, our National Accounts Sales division. You will act as a liaison between technical teams and business stakeholders on system development and enhancements. You will conduct business process analysis and needs assessments, lead scope definition negotiations, elicit and document requirements, and review solution designs in effort to align technical solutions with business initiatives.
Essential Duties and Responsibilities
- Develops and supports SBS system requirements, enhancements and updates.
- Delivers clear requirements that meet users’ needs and which are feasible technically and in compliance with internal development standards and practices.
- Assists the business in creation of strategic roadmaps, as well as driving the deliverables identified in on-going backlog grooming, including development of compelling business cases and ROI models.
- Acts as a key interface between business stakeholders and user community and the IT community.
- Partners with all levels of IT including architects and developers on solution design.
- Communicates changes and enhancements verbally or through written documentation to developers, sponsors and business stakeholders.
- Participates in and provides analysis shaping requirements, development estimates, and system designs.
- Works with test and QA to validate releases, match the requirements set for it.
- Attends monthly release and performs PAT testing.
- Manages document repositories, maintenance and updates of project documentation library.
- Reviews progress and evaluates result accuracy and efficiency.
- Conducts basic financial modeling, project planning, analytical and problem solving.
- Organizes system work and runs it as a program, with a long-term vision.
Education and Experience
- Bachelor’s Degree (accredited) in Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and 5-10 years of relevant work experience.
Preferred Experience
- 5-10 years experience as a Business Analyst, Project Coordinator, or Project Manager.
- Agile, BABOK, and Waterfall methodologies.
- Requirement gathering for core technology, system and internal applications projects.
- Jira, confluence, or smart sheets for project plans and/or reporting.
- CCBA or CBAP certification
- Salesforce
- Data Mapping
- Swimlane Diagramming / Process Modeling
Additional Details
- This is a hybrid role with at least 3x per week onsite work; local candidates only
- If there is FTE headcount available these resources will be considered
- No travel required for this role