Experis ManpowerGroup has partnered with a leading
Medical Device & Healthcare organization in the area For
6465 National Drive Livermore, CA for a
Customer Service I role to assist their team. This is an on-site role.
JOB DETAILS
Job title: Customer Service I
Contract Duration: 12 Month (Temp to Perm)
Location: 6465 National Drive Livermore, CA
Pay Range: 18-23$/hour
Job Summary
5 Days Onsite
- Hours: 5 AM to 5:00 PM - Any time in between.
Duties: Note:
Please utilize attached JD for full job duties
- Handles outbound and inbound calls
- Utilizes multi-media resources to accurately dispatch customer orders to the nearest available trainer to complete training with customer
- Create supply orders for customers who have already been trained
- Respond to emails received in department mailboxes
- Obtain updates from trainers pertaining to outstanding training sessions
- Able to meet established performance metrics that include: Quality and Operational Efficiency.
- Able to overcome objections quickly and accurately.
- Tracks productivity as assigned.
- Handles change in a fast paced, team environment.
- Adheres to company policies and procedures, including business dress code.
- Available to work any shift during operating hours.
- Interviews: 1st a Video Conference call and then an On-site Interview If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells