Actalent is urgently hiring for a Director of Client Services within Behavioral Health!
Please
Apply Now for immediate consideration!
Description:
As the Director of Client Services, you will play a crucial role in managing the peer activation and care navigation services. You’ll oversee the day-to-day operations, ensuring program performance aligns with contract requirements and organizational policies. Your leadership will directly impact the well-being of clients and contribute to their safety and stability.
Qualifications:
- Master’s Degree required (LMHC, LMSW, LCSW, or equivalent).
- Experience in managing peer activation services or related programs.
- Strong leadership, organizational, and communication skills
Responsibilities:
- Provide direction and oversight for peer activation and care navigation services.
- Collaborate with Human Resources and AVP on recruitment, orientation, supervision, evaluation, and corrective action for program personnel.
- Conduct initial orientation and job training for Peer Mentors and Care Navigators.
- Offer clinical and administrative 1:1 and group supervision to support staff development.
- Monitor client interactions, chart documentation, and maintain confidentiality standards.
- Manage a robust roster of individuals receiving peer activation services.
- Develop systems for timely dispatch of Peer Mentors to emergency rooms.
- Create work schedules and coverage plans for Peer Mentors.
- Provide on-call supervisory coverage and consultation for urgent issues.
- Drive Quality Assurance activities and participate in conferences.
- Prepare reports for internal and external stakeholders.
Benefits:
- Competitive salary
- Health insurance
- Professional development opportunities
- Positive work environment
Please apply for immediate consideration
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.