Description
Join us on a journey where travel is a force for good! We're seeking passionate individuals to become part of our inclusive and collaborative team. Here, your voice is valued, and your work will significantly impact the travel industry.
As a VIP Travel Consultant, you'll work remotely alongside your team to provide creative and timely travel solutions, ensuring an outstanding service experience for our top clients. If you're curious, collaborative, and enjoy prioritizing quality interactions, this could be your ideal role!
Responsibilities
- Advise and arrange travel for VIP corporate business customers, both individuals and groups.
- Book domestic and international business travel, encompassing air, road, rail, and accommodations.
- Effectively communicate with customers through telephone, messaging, email, and back-office systems.
- Act as a trusted advisor, using your travel expertise to proactively provide advice and additional services while adhering to clients' travel policies.
- Collaborate individually and as a team to meet business and account-specific goals, including customer satisfaction and service metrics.
Skills
- Previous experience in travel, preferably business travel, along with a comprehensive understanding of fares and ticketing rules.
- Passion for excellence in providing white-glove VIP service.
- Expertise in Native GDS (Sabre).
- Strong communication skills (written and verbal) and attention to detail.
- Ability to act with integrity and protect personal traveler information.
- Strong understanding of the travel industry.
- Proven ability to resolve customer issues quickly and independently.
- Willingness to work collaboratively and be open to feedback.
- Flexibility to work from 12 PM to 9 PM Eastern Time.
Benefits
- Hourly wage range: \(20.00 to \)35.00 per hour, based on experience, skills, knowledge, and work location.
- Eligibility for an annual Performance Based Incentive.
- Comprehensive benefits program, including health and welfare insurance, retirement plans, parental leave, adoption assistance, and more.
- Travel perks and discounts from major travel providers.
- Global tuition assistance and access to over 20,000 courses on our learning platform.
- Opportunities for career growth and internal promotions.
- A diverse, equitable, and inclusive work environment with global Inclusion Groups.
- Wellbeing resources to support mental and emotional health for you and your immediate family.
Our Commitment
We are committed to providing equal consideration for employment without regard to age, sex, gender, pregnancy, race, color, citizenship, religion, disability, or any other protected characteristic. We also provide reasonable accommodations to qualified individuals with disabilities.
Location
New York, United States (Remote)
Ready to Embark?
If you're passionate about our mission and believe you'd be a phenomenal addition to our team, we encourage you to apply—even if you don't meet every requirement. You may be exactly the person we're looking for!
Employment Type: Full-Time