Davis Chevrolet located in Houston, TX is looking for a Call Center Agent - Business Development Center Representative (BDC) to join our successful team. We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to succeed.
We are a family owned dealership that has been in business since 1959, with a fantastic reputation for customer service!! We offer competitive compensation and have great benefits that include medical, vision, dental, and 401(k).
Business Development Center Representatives (BDC) Responsibilities:
- Address incoming sales calls
- Email, text, and call customers with information pertaining to their vehicle purchase
- Keep up-to-date notes in the CRM
- Address customer concerns- Understand and maintain product knowledge
- Assist customers with the purchase of a new vehicle
- Complete daily work activities
- Maintain Customer Satisfaction
- Other duties assigned
Business Development Center Representatives (BDC) Requirements :
- Previous call center experience is strongly encouraged
- Bilingual a plus!!!
- Professional appearance
- Extent communication skills
- Team oriented
- Basic computer skills
- Team Velocity experience preferred
Business Development Center Representatives (BDC) Compensation:
This is a full time position and we offer competitive compensation.
Job Type: Full-time (9am - 6pm)
Salary: $26,960.00 - $55,450.00 per year
$13.00 per Hour plus Commission!!
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift (9AM-6PM)
- Weekend availability
Supplemental pay types:
Education:
- High school or equivalent (Required)
Experience:
- Sales Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location:
Work Remotely:
Work Location: In person