Responsibilities
- Manage day-to-day tasks related to the CJIS Personnel Security background screening process.
- Handle sensitive and confidential PII, including personal background information.
- Perform timely and accurate data entry before and after the background screening approval process.
- Assist internal CJIS team employees to enable employees to work as contractors for Criminal Justice Agency customers.
- Understand the operation of a Livescan machine or complete paper fingerprint cards as a back-up.
- Maintain records, track information, and manage the credentialing documentation workflow.
- Communicate changes to customers and prepare reports on project staff working with customers.
- Assist customers and team members with CJIS audits of project personnel.
- Request/validate and securely store photographic ID cards to verify applicant identification according to FBI/state standards.
- Learn to roll/scan legible, clear, and acceptable fingerprint impressions.
- Perform daily tasks including maintaining employee profile setups, record data entry, follow-ups with employees/supervisors, producing shipping labels, and assisting with packaging and shipping.
- Enter associated expenses into accounting systems, set up training accounts for employees, and notify them in a timely manner.
- Produce statistical number count reports.
- Assist remote employees in locating options for processing fingerprints near their home locations.
- Maintain a professional office atmosphere and ensure the security of credentialing documents.
- Develop expertise in CJIS Personnel Security background screening and public safety offerings
- Professional Development: Gain experience in a fast-paced, detail-oriented role.
- Networking: Collaborate with a dynamic team and engage with various internal and external stakeholders.
Qualifications
- 4+ years of experience to manage essential duties related to our customers' CJIS Personnel Security background screening process.
- Strong data entry skills.
- Excellent oral and written communication skills.
- Ability to work under pressure of timelines and high-volume workload.
- Proficiency in PowerPoint/Google Slides, Excel/Google Sheets, Microsoft Word/Google Docs, MSFT One Drive/Google Drive.
- Knowledge of public safety offerings and CJIS Security Policy is a plus.
- Experience with CJIS Manager software is a plus.
- Ability to learn and operate associated software for processing fingerprint cards or electronic submissions to customers or state CJIS regulators.
- Knowledge of CABEM and CJIS Manager assistance.
Benefits
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.