Description
Are you passionate about technology and love solving problems? This role offers you the opportunity to join a dynamic team and make a real impact. In this hands-on position, you will troubleshoot software issues, analyze applications, and ensure smooth operations. You’ll also provide clear and helpful support to our users.
Responsibilities
- Investigate and fix technical glitches to keep our applications running efficiently.
- Analyze existing software to assess if it meets our changing needs.
- Explain complex technical concepts to users in an approachable manner.
- Work on exciting projects aimed at upgrading and improving our software systems.
- Collaborate with colleagues across different areas to ensure seamless operations.
Qualifications
- Minimum of 3 years of experience supporting and maintaining software applications.
- Associate’s degree in Web Design, Application Development, or a similar field (or equivalent experience).
- Proficient with Microsoft Windows & Office Suite.
- Strong communication and problem-solving skills.
- Eager to learn and stay updated on the latest tech trends.
Preferred Skills
- Experience with technical writing and documentation.
- Knowledge of programming and development languages.
- Familiarity with specific software like accounting systems, reporting tools, or project management platforms.
Benefits
- Make a difference by seeing the direct impact of your work on team success.
- Opportunities for ongoing training and development through exciting projects.
- Gain support from a friendly and collaborative team.
- Enjoy a comprehensive benefits package including health insurance, paid time off, and more!
Employment Type: Full-Time