Contract
W2 Role
On-Site
Job Summary:The role involves leading and managing User Trial testing for unreleased products, ensuring successful project execution while meeting market impact and product specifications. The position requires collaboration with various teams such as Project Management, R&D, and QA, to gather information, manage project risks, and deliver solutions. Key responsibilities include reviewing defects, tracking schedules, and coordinating with stakeholders to maintain timelines and project deliverables.
Responsibilities:- Lead User Trial testing for unreleased products and ensure the successful execution of multiple projects simultaneously.
- Collaborate with Client-side Project Management, R&D, and QA teams to gather project considerations and create comprehensive project plans.
- Review and facilitate communication of defects between end-users and R&D.
- Communicate high-priority risk defects to middle and upper management.
- Coordinate schedules with inter-departmental teams, tracking carrier and manufacturing timelines.
- Prioritize multiple projects and allocate resources based on workload importance.
- Ensure all project conditions and tasks are met by teams and confirm project completion.
- Create, distribute, and report user experience or defect-related surveys to upper management.
- Manage OTA deployments through device/system configuration of internal and carrier-specific systems.
- Analyze data from multiple sources to prepare project documentation (spreadsheets, charts, graphs).
- Maintain excellent rapport with internal/external teams and end-users.
- Participate in quality audits, process improvement evaluations, and failure case analyses.
- Support quality index management and software quality assessments.
Qualifications:- Bachelor’s Degree from a 4-year accredited university in Information Systems, Industrial Engineering, Consumer Behavior, Business Administration, or related fields.
- 1-3 years of experience in software testing, user experience, or project management in the mobile technology industry.
- Advanced understanding of software testing methodologies (Blackbox, Whitebox, Agile, Waterfall).
- ISTQB knowledge and certifications (preferred).
- Business proficiency in Korean and English (preferred).
- Strong communication and leadership skills to guide remote teams.
- Experience in quality assurance and control testing tools and techniques.
- Ability to work in customer-facing roles, facilitating feedback and communication.
- Knowledge of current and evolving market technologies.
- Problem-solving skills with creativity in diverse conditions.
- Passion for learning and understanding the impact of technology on society.