Description
The essential functions of this role include conducting procedures to ensure that all IT systems, products, and services meet minimum standards and requirements. Collaboration with the applications development team during software development is crucial, covering areas of applications development, operations/technical support, and security.
You will also administer change control processes to ensure zero defect software development, document testing data, findings, and reports, and create a database (history file). Providing requested weekly/bi-weekly/monthly reports and regular updates to assigned manager/supervisor is expected.
Additionally, you will devise improvements to current procedures, perform workflow analysis, recommend quality improvements, and mentor new and/or lower-level staff by providing guidance and training. Your role may also include assisting with the preparation of QA documents, manuals, training curriculum, and training sessions.
This profile is not exhaustive and other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Requirements
To be considered for this role, you must meet the following criteria:
- Thorough knowledge of agency IT/business systems.
- Thorough knowledge of applicable federal/state/local rules, regulations, statutes, and procedures.
- Thorough knowledge of QA testing and reporting procedures and practices.
- Extensive knowledge of applications development, operations/technical support, and applicable security programs/practices.
- Ability to identify and resolve problems or assist in the development of creative solutions.
- Effective communication skills.
Supervisory Responsibilities
This role may be utilized in a supervisory capacity based on agency needs.
Difficulty of Work
The Quality Assurance Analyst uses considerable judgment in selecting pertinent guidelines to follow. Work is broad in scope and requires in-depth analysis of multiple variables to suit various circumstances of a medium to complex enterprise-wide system.
Personal Work Relationships
You will partner with agency personnel and related stakeholders to complete assigned functions. Exceptional customer service is provided to agency partners and/or the general public.
Physical Effort
You will perform work in an environment where sitting for extended periods could be expected.
Working Conditions
Work is performed in a standard office environment.
Competencies
- Acquiring Information
- Critical Thinking
- Delivering High Quality Work
- Driving for Results
- Experience using JIRA
- Experience writing test cases.
Employment Type: Temporary