The servant leader and coach for a Cohort (Squad of Squads) which could be in support of a singular, large product, or a mix of products focused on a cross-product initiative, who is responsible for maximizing the flow of value created by the collection of squads.
Accountabilities:
● Facilitate Cohort events (Squad of Squads) such as: Cohort Increment Planning, Scrum of Scrums, Solution Demo, Cohort Inspect & Adapt, etc.
● Design dashboards to provide squads roll up metrics for program level reporting
● Teach/Participate Cohort Leadership Trio in managing Product roadmap and progress tracking using Jira & Jira Portfolio plugin
● Remove or facilitate the removal of Systemic Impediments at Cohort level
● Guard squads to help them focus on valuetized work
● Partner with people managers to provide the competencies and skills needed to enable the environment for results.
● Coach Squad ATFs within Cohort to foster the flow of value delivery
● Facilitate/Collaborate Cross-squads and cross-cohorts impacts and risk management
● Facilitate/ Coordinate the integration of Squad’s Increment within Cohort
● Guide Agile Team Facilitators on impediments removal
● Partner with Solution owners and Delivery Mangers to ensure awareness of Total Cost of Ownership and balance the prioritization of technical debt and SRT fixes.
● Facilitate positive relationships and harmonious collaboration with the Business Product Manager and Product Owner
● Protect the autonomy of Squads, allowing for self-organization without outside influence
● Encourage interactions and collaboration to foster value delivery
● Encourages and enables open and honest communication among the Squads
● Situationally applies the values and principles of both agile and lean in practice
● Serve the Cohort Leadership Trio to achieve their objectives
● Ensure Cohort events are effective and achieve its desired outcomes
● Teach/Coach on visual management practices
● Coach Employees on Operating model at scale
● Help organization towards empiricism and culture of continuous improvement
Key qualities:
● Lean Agile Mindset
● Servant Leader
● Facilitator
● Foresight
● Collaboration
● Empathy
● Ethical use of power
● Multi-level listening
● Growth-mindedness
● Community-mindedness
● Lead by Example
Skills
● 6+ years’ experience performing as an Agile team member such as Agile Team Facilitator / Coach
● Certified in at least one common agile scaling framework (e.g. Release Train Engineer (RTE), etc.)
● Advanced experience using Jira & Jira Portfolio plugin
● Strong business acumen (Healthcare experience and familiarity amongst leaders)
● Relevant Domain Subject Matter Expertise in Healthcare industry
● Experience using remote collaboration tools (e.g. Miro, MS Teams, MS Whiteboard, etc.) for large group facilitation
● Coaching and mentoring scrum masters on best agile practices
Education
● Bachelor’s Degree
● First level Scrum Master certification (CSM, PSM I)
● Experience playing the Agile Team Facilitator role for at least three years or more for a software development team that was following Scrum values, principles, and practices
● Servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and enabling transparency
● Knowledge of multiple agile frameworks (e.g. Scrum, Kanban, XP, FDD, etc.) and aware of differences
● Experience in at least one common agile scaling framework (e.g. SAFe, LeSS, DAD, SoS, etc.).
● Experience in at least one common agile workflow tool (e.g., Jira, CA Central/Ra