Job#: 2046849
Title: UX Researcher
Client Industry: Energy
Schedule: M-F standard 40 hour work weeks
Location: Onsite - Hybrid
Contract Details: 2 year contract
Interview Process: 1-2 virtual rounds
Job Description
Tasks and Responsibilities
- Provide development and support to the customer-facing design system including new components, defects, accessibility, and page templates
- Act as designer-developer, switching hats in both the areas of design & develop, as Subject Matter Expert (SME) assisting with decision making for some high visibility on-going projects
- Develop reusable and responsive, interactive patterns and code libraries that meet the highest W3 standards for HTML and CSS
- Create clean semantic HTML markup that passes WCAG & ADA Accessibility standards
- Ensure the technical feasibility of UI/UX designs standards
- Collaborate with analysts, developers and architects for successful implementation and component requirements
- Research, design, develop, test, build, and coordinate the conversion and/or integration of UX designs into the JS/Java codebase
- Participate in conceptualizing, prioritizing, and creating strategies for the product UX
- Develop well-structured and maintainable code that follows the best practices and industry standards
- Work with team members to develop UI prototypes as necessary and validate ideas with a data-driven approach
- Design and develop UI and UX interfaces
- Design and maintain design files, wireframes, and mock-ups
- Proficient understanding of cross-browser compatibility issues and ways to work around them
- Remain current on user interface trends and programming techniques and suggest new tools and methods as necessary.
- May assist with new user interface testing and participate in usability reviews
- Work cross-organizationally with multiple teams and individuals
Minimum Qualifications
- High School or GED
- Deep experience in front-end web application development with hands on programming
- Experience with creating conceptual and detailed design solutions based on end user needs
- Expertise of cross-browser compatibility issues and client-side performance considerations
- Knowledge of using technology Storyboarding tools like Adobe creative suite, Sketch and Envision
- History of working with cross functional teams using Agile/Scrum methodologies .
- Experience with creating conceptual and detailed design solutions based on end user needs
- Experience with communicating and working with business, technology users to create holistic solutions
- Skills, knowledge, and experience using end to end Human centered design-HCD techniques including design, research, and usability
Preferred Qualifications
- UI/UX design or web developer certifications & training
- Previous experience of the Electric and Gas Utility Industry
- Bachelor’s Degree in Computer Science, Information Systems, or applicable business degree from an accredited university OR Relevant business technical experience
- Proficient understanding of web markup, including HTML5, CSS3, and React
- Basic understanding of server-side CSS pre-processing platform (SASS)
- Exposure to front end user frameworks (Vue.js, Angularjs, Reactjs, Jquery etc)
- Familiarity with screen reader tools is a plus (VoiceOver, JAWS, NVDA)
TECHNICAL SKILLS
Must Have
- Experience conducting online usability tests and other user research methods to inform design decisions for desktop or/and mobile applications.
- Experience working in an Agile/Scrum product development environment that is cross-functional and highly collaborative
- Online portfolio or work samples that demonstrate your approach to user research and how you present your results to your team.
Nice To Have
- Experience conducting in-person research with users and stakeholders.
- Experience identifying appropriate research methods to close knowledge gaps and explore opportunities; creating novel methods as needed.
- Strong judgement and confidence to inform product teams about how to use research to make better decisions.