Acara Solutions is seeking a Quality Assurance Engineer to join our client on a Full Time Direct Hire opportunity located in Tolleson AZ
80-90K Salary
Excellent Benefits
Job Summary:
Improve customer satisfaction by handling feedback and returns, organizing feedback reports, and managing on-site improvements. Coordinate customer audits and communicate requirements with sales and facilities.
Duties and Responsibilities:
- Resolve customer complaints and investigate issues.
- Assist with contract reviews, system, and on-site certification.
- Collect and analyze customer feedback.
- Conduct quarterly customer visits and analyze anomalies.
- Summarize and publish customer satisfaction survey results.
- Prepare and update quarterly reports and documents.
- Communicate new products and process changes.
- Explore and apply innovative ideas for department improvements.
- Adhere to safety regulations and standards.
Required Skills / Qualifications:
- Bachelors in Electrical Engineering
- 2 yrs. minimum experience as a Quality Assurance Engineer within the manufacturing of electrical products
Preferred Skills / Qualifications:
- Proficient in Microsoft; MES software
- Proficient in 7 QC methods
- Familiar with customer factory inspections and system audits
- Experience in ISO 9000 System