Akkodis is seeking a User Experience Researcher for a 24 Months Contract position with a client located in San Antonio, TX (On-Site). Ideally looking for applicants with a solid experience in conducting in-person research with users and stakeholders.
Pay Range: $48 - $50/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Job Description:
Must Have
- Experience conducting online usability tests and other user research methods to inform design decisions for desktop or/and mobile applications.
- Experience working in an Agile/Scrum product development environment that is cross-functional and highly collaborative
- Online portfolio or work samples that demonstrate your approach to user research and how you present your results to your team.
Nice To Have
- Experience conducting in-person research with users and stakeholders.
- Experience identifying appropriate research methods to close knowledge gaps and explore opportunities; creating novel methods as needed.
- Strong judgement and confidence to inform product teams about how to use research to make better decisions.
Job Description:
About you -- you thrive conducting research on low-fidelity designs as well as products that have already launched to identify improvement opportunities. You are comfortable working across disciplines to understand the stakeholder’s intent, nudge teams to think more holistically about their end users, and capture data to influence design and product decisions.
You can juggle multiple projects in different phases at once and have a natural curiosity to seek answers for current projects while also collecting data from users for longer term opportunities. You enjoy working in cross disciplinary teams and appreciate the opportunity to share your expertise to people who are unfamiliar with the value UXR can provide to teams.
While we are primarily focused on usability testing, we are open to leveraging early and exploratory research as well. You’ll work with a UX leader who understands how to leverage your research results and who will help you foster buy in to acting on your results. If you join our team, you’ll partner with product owners and engineers to make sure we understand user (customer and employee) needs as we design digital solutions.
Tasks and Responsibilities:
- Provide development and support to the customer-facing design system including new components, defects, accessibility, and page templates
- Act as designer-developer, switching hats in both the areas of design & develop, as Subject Matter Expert (SME) assisting with decision making for some high visibility on-going projects
- Develop reusable and responsive, interactive patterns and code libraries that meet the highest W3 standards for HTML and CSS
- Create clean semantic HTML markup that passes WCAG & ADA Accessibility standards
- Ensure the technical feasibility of UI/UX designs standards
- Collaborate with analysts, developers and architects for successful implementation and component requirements
- Research, design, develop, test, build, and coordinate the conversion and/or integration of UX designs into the JS/Java codebase
- Participate in conceptualizing, prioritizing, and creating strategies for the product UX
- Develop well-structured and maintainable code that follows the best practices and industry standards
- Work with team members to develop UI prototypes as necessary and validate ideas with a data-driven approach
- Design and develop UI and UX interfaces
- Design and maintain design files, wireframes, and mock-ups
- Proficient understanding of cross-browser compatibility issues and ways to work around them
- Remain current on user interface trends and programming techniques and suggest new tools and methods as necessary.
- May assist with new user interface testing and participate in usability reviews
- Work cross-organizationally with multiple teams and individuals
Minimum Qualifications:
- High School or GED
- Deep experience in front-end web application development with hands on programming
- Experience with creating conceptual and detailed design solutions based on end user needs
- Expertise of cross-browser compatibility issues and client-side performance considerations
- Knowledge of using technology Storyboarding tools like Adobe creative suite, Sketch and Envision
- History of working with cross functional teams using Agile/Scrum methodologies .
- Experience with creating conceptual and detailed design solutions based on end user needs
- Experience with communicating and working with business, technology users to create holistic solutions
- Skills, knowledge, and experience using end to end Human centered design-HCD techniques including design, research, and usability
Preferred Qualifications:
- UI/UX design or web developer certifications & training
- Previous experience of the Electric and Gas Utility Industry
- Bachelor’s degree in computer science, Information Systems, or applicable business degree from an accredited university OR Relevant business technical experience
- Proficient understanding of web markup, including HTML5, CSS3, and React
- Basic understanding of server-side CSS pre-processing platform (SASS)
- Exposure to front end user frameworks (Vue.js, AngularJS, Reacts Js jQuery etc.)
- Familiarity with screen reader tools is a plus (Voiceover, JAWS, NVDA)
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Ayush Garg at 610-735-6513 or ayush.garg@akkodisgroup.com .
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records.