Technical/Functional Skills Java production support
Roles & Responsibilities
Support java production support environment, create / maintain Splunk dashboards, certificate renewals.
Technical skills - Good understanding of all/some of the concepts mentioned for lower levels
Basic knowledge of the following primary skills/subjects and must be intermediate in at least two of the following disciplines:
- ITIL/ITSM Principles and Practice
- Software Development Lifecycle (SDLC)
- Distributed Compute (UNIX & Windows)
- Network Concepts (Layer 1 to Layer 3)
- Middleware & Runtime Environments – Java EE
- Stack Trace Analysis (TCP Dumps, Heap Dumps, CPU/memory analysis, Thread dumps)
- Load balancers and application firewalls (WAFs)
- Logging and Monitoring methods, standards and tools
- DevOps Concepts & Tooling
- Resiliency, High Availability & Business Continuity Planning/Management
- Caching Concepts & Content Delivery Networks
- Configuration Management (& Infrastructure as Code)
- Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts