We are hiring for our client in the financial services industry.
Duration: 12 months
Job Type: Remote (Quebec)
Responsibilities:
• Reviewing incoming STD claim applications against an established set of criteria
• Identifying and following up for outstanding information
• Applying contractual provisions to set up all STD claims using web-based software
• Maintaining productive and collaborative relationships with internal partners to achieve and maintain client service deliverables
• Prioritizing and re-prioritizing constantly conflicting demands with very tight turnaround times Assets:
• Demonstrated strength in attention to detail, particularly with numbers, spelling and grammar
• Excellent organization, prioritization and planning abilities
• Strong written and telephone communication skills
• Strong ability to manage professional relationships with external and internal partners
• Flexible and able to cope with high workload volumes and conflicting deadlines
Candidate Requirements/Must Have Skills:
1) Impeccable time management and organizational skills
2) Computer savvy - Intermediate PC skills with MS Word, MS Excel.
3) Customer service or data entry experience
4) Ability to build and maintain strong service relationships
5) Candidate must have great attention to detail and must be accustomed to repetitive, tedious work environment.
Nice-To-Have Skills:
1) Candidate must be fluent in French and English, written and verbal