Position : Network Engineer with CCIE
Location : Plano, TX, Onsite
Duration : Full Time
Note : We need CCIE resumes with Switches and routers with AWS and Telecom backgrounds
please share me the resumes at pranay@burgeoits.com
Skills :
· Access One Inc.
· AireSpring
· AT&T
· Birch Communications
· BOB (Business Only Broadband)
· Century Link
· COEO
· Cogent Communications
· First Communications
· Level 3 Communications
· Megapath
· Sprint (T-Mobile)
· US Signal
· Verizon
· Windstream Communications
· XO Communications
Role Description (Job ID):
· Leads engagements and provides escalation support for large-scale solutions and complex issues through deep 5G technical expertise.
· Supports engagements by training escalation best practices to support the 5G deployment
· Supports creation and dissemination of technical collateral, intellectual capital, documentation and knowledge transfer
· Provides technical expertise and escalate support in documenting and resolving technical problems found in products, software and solutions
· Leads engagements with other teams (Engineering/DevOps) to properly identify, diagnose, triage, and correct complex issues either through direct support or by root cause analysis
· Assists in leading team to build support and incident response options to maintain the operational readiness of customer 5G infrastructure
· Identifies key maintenance areas such as hardware capabilities, software anomaly thresholds, and licensing requirements
· Assists engagements with the creation of vendor support issues and the best practice use of change management
· Actively works with the Engineering teams for addressing systemic product, software and solution issues along and drives addressing usability and serviceability concerns.