Title: Data Control Clerk II (Distribution Center)
Description: DUTIES/JOB REQUIREMENTS
The basic responsibilities of this position are to enter customer returns and investigate complaints on the computer. The person must be capable of entering data both quickly and accurately on an on-line data base system. Accuracy is mandatory since maintaining the integrity of the database depends on the accuracy of the data, which is input. The ability to follow verbal and written instructions as well as detailed written procedures is required. The ability to learn quickly and retain what has been learned is of utmost importance due to the variety of tasks that must be performed on a daily basis.
Specific duties include the following:
94% - Entering customer returns as received in the warehouse daily. 2% -Investigating customer service complaints and following detailed procedures to correct the problems. 2% - Interface with various departments as required to effectively complete assigned tasks. 2% - Various other tasks as required.