Company Description
Brea Networks, LLC is dedicated to delivering top-tier services and assisting DoD contractors with enhancing their security measures to comply with various regulations. As an extended Compliant MSP IT Service Provider, we support government-based contracts with expertise and dedication. Our tools are FedRAMP compliant or based on-premises with full FIPS 140-2 encryption, ensuring the highest level of security and compliance. Brea Networks operates on Christian faith-based principles, committed to fostering peace in our lives and in the lives of our customers.
Role Description
This is a full-time on-site role for a Help Desk Specialist at Brea Networks, located in Brea, CA. The Help Desk Specialist will be responsible for providing technical support, troubleshooting desktop computers, and delivering excellent customer support on a day-to-day basis.
Qualifications
- Technical Support and Help Desk Support skills
- Troubleshooting desktop computers
- Customer Support skills
- Experience in providing technical assistance
- Microsoft Azure
- Microsoft Admin Centers
- Microsoft MDM
- Microsoft Compliance Manager
- Sharepoint, Teams, OneDrive Exchange
- Strong communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment
- Knowledge of IT security regulations and compliance standards
- Associate's degree in Information Technology or related field (preferred)
- Salary $65k-$75k