Job Overview
We are committed to fostering a more secure financial environment for billions globally. Our objective is to deliver a blockchain intelligence data platform that empowers financial institutions, cryptocurrency enterprises, and governmental bodies in their fight against cryptocurrency fraud and financial crimes. Profitability is viewed as a means to sustainably advance this mission at scale.
As a Federal Solutions Architect, you will be integral to ensuring our clients meet their objectives using our platform. You will offer technical expertise, guide clients through the pre- and post-sales processes, develop effective business strategies and technical solutions, and facilitate client integration to secure their success with our platform. Your achievements will be evaluated by the positive transformations our clients experience.
Key Responsibilities
- Oversee the complete execution of our solutions, starting from client needs assessment to platform customization, API integration, and conducting testing and training sessions.
- Lead technical discovery discussions with prospects and clients to gather and document requirements effectively.
- Present our APIs to clients, detailing implementation prerequisites and timelines.
- Generate vital resources for successful API integration, including comprehensive API documentation, reference architectures, and illustrative sample implementations.
- Maintain robust relationships with technical contacts and assist in resolving any challenges encountered during integration.
- Keep abreast of the latest product features, dependencies, and architectural updates to ensure alignment with client needs.
- Evaluate and incorporate client feedback throughout the implementation phase to inform our ongoing product strategy.
Required Skills
- A minimum of 5 years in a pre- and post-sales capacity, such as a sales engineer, solutions engineer/architect, customer success engineer, or consultant.
- Strong customer-centric approach with the ability to communicate technical concepts clearly to both technical and non-technical stakeholders, ensuring value is delivered to end users.
- Proficient in API-based SaaS products, encompassing implementation, testing, and customization, with a solid grasp of APIs, databases, and developer tools.
- Familiarity with Enterprise SaaS, data analytics, payments, and/or ML/AI technologies.
- Excellent problem-solving capabilities and the ability to effectively prioritize critical issues.
- A proactive attitude with meticulous attention to detail and the ability to manage multiple tasks independently.
- Preferred background in backend web development.
- Must possess an active Top Secret clearance and be located within the Washington DC Metro area.
Company Culture And Values
- Remote-First Environment: Our headquarters operates online, but we value in-person connections, hosting regular team meetups and offsites for collaborative engagement.
- Asynchronous Communication: We utilize platforms like Slack, Notion, and Loom to ensure transparent communication within our decentralized structure.
- Ownership and Accountability: Our small teams pursue ambitious objectives with an emphasis on ownership, responsibility, and a tangible impact. Flexibility in balancing personal commitments with team needs is encouraged.
- Innovation and Agility: We function with a fast-paced, high-standard methodology, prioritizing quick wins, iterative feedback, and continuous improvement.
- Commitment to Diversity: We embrace diverse backgrounds and experiences, fostering a collaborative learning environment that values every team member’s contribution.
Compensation And Benefits
- Remote Work: Enjoy a flexible work-from-home policy.
- Competitive Salary: Attractive compensation package with stock options.
- Health Benefits: Comprehensive health, dental, and vision insurance coverage.
- Financial Advantages: Access to FSA, HSA, and 401(k) plans.
- Additional Coverage: Life and disability insurance provided.
- Generous Time Off: Ample vacation, holiday, and parental leave policies.
- Supportive Resources: Fertility assistance, professional coaching, and mental health resources available.
Join Us
We seek passionate individuals who excel in dynamic, high-stakes environments and take pride in developing impactful solutions. If you are enthusiastic about tackling intricate challenges and making a meaningful difference, we welcome your application.
Even if your qualifications do not align perfectly with the job description, we encourage you to reach out. We value passion and unique experiences, and we are open to exploring various opportunities with you.
Employment Type: Full-Time