Job Title: Federal Solutions Architect - Remote
Job Overview
Join us in our mission to establish a more secure financial system that benefits billions globally. Our blockchain intelligence data platform empowers financial institutions, cryptocurrency firms, and government entities to combat fraud and financial crime. This is not just a business—our profits fuel sustainable, positive change worldwide.
As a Solutions Architect, you will be instrumental in delivering technical excellence and strategic direction to our clientele. In this capacity, you will oversee the technical elements of both pre-sales and post-sales processes, propose tailored business solutions, showcase our platform, and assist clients in fully integrating and leveraging the platform’s capabilities. Your achievements will be gauged by the tangible outcomes our clients realize using our solutions.
Key Responsibilities
- Lead the comprehensive delivery of solutions by assessing client requirements, designing business processes, customizing the platform, integrating APIs, and providing essential testing and training.
- Conduct technical discovery discussions with prospects and clients to accurately gather and document their requirements.
- Present our APIs to clarify the integration process and outline timelines for clients.
- Develop integration resources, such as API documentation, reference architectures, and reference implementations.
- Foster robust relationships with technical counterparts to assist them in overcoming integration challenges.
- Stay informed about product updates, features, and architecture to effectively align solutions with client needs.
- Offer insights and feedback from client implementations to contribute to future product enhancement.
Required Skills
- Over 5 years of experience in pre-sales or post-sales roles, including positions such as Sales Engineer, Solutions Engineer/Architect, Customer Success Engineer, or Consultant.
- Strong empathy for customers and a commitment to delivering value to both technical and non-technical audiences.
- Practical experience in collaboration with engineers and project managers on the implementation and customization of API-based SaaS products.
- Comprehensive understanding of APIs, databases, and developer tools.
- Familiarity with Enterprise SaaS, data analytics, payments, and/or ML/AI technologies.
- Proven ability to resolve problems and prioritize essential tasks.
- Meticulous attention to detail and the capacity to manage multiple projects with minimal oversight.
- Prior experience in backend web development is advantageous.
- Active Top Secret clearance and residence in the Washington DC Metro area are mandatory.
Qualifications
- A minimum of 5 years of relevant experience in pre-sales or post-sales engineering roles.
- Demonstrated capability to deliver technical solutions to clients within a SaaS environment.
Career Growth Opportunities
We provide a clear trajectory for career advancement, supported by regular performance evaluations and opportunities for promotion.
Company Culture And Values
By joining our team, you will become part of a mission-driven group of industry experts dedicated to making a significant impact on the world. Whether combating fraudulent networks or aiding in the recovery of stolen assets, your contributions will be meaningful.
Networking And Professional Opportunities
We encourage collaboration and knowledge sharing within our professional network, allowing you to connect with industry leaders and enhance your skill set.
Compensation And Benefits
- Competitive compensation along with stock options.
- Premium health, dental, and vision insurance.
- Flexible spending accounts (FSA), health savings accounts (HSA), and 401K programs.
- Life and disability insurance coverage.
- Generous paid time off, which includes vacation, holidays, and parental leave.
- Access to fertility support, professional coaching, and mental health resources.
We invite motivated problem-solvers who thrive in a dynamic environment to apply. If you are keen to develop innovative solutions that contribute to global change, we encourage you to apply, especially if your background is unconventional or your experience varies from the exact requirements—your passion and enthusiasm are what truly differentiate you.
Employment Type: Full-Time