SR. ANALYST OF DELIVERY ANALYTICS
WINGSTOP RESTAURANTS, INC.
Role Profile Description
WHO WE ARE
We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.
Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.
What We’ll Need
The Sr. Analyst of Delivery Analytics, reporting directly to the company's Director of Growth Strategy, will lead the team’s insights and analytics efforts to monitor Delivery channel performance and inform strategies impacting revenue and profitability. You will partner cross functionally to foster a data-driven culture and advance data and analytics transformation.
- Work cross functionally to develop a holistic perspective that considers sales performance, customer insights, unit economics, operations, marketing and other parts of our business to shape our growth strategies
- Lead the analytics and performance monitoring efforts for the team
- Create, deliver, and disseminate key metrics to monitor the success of our channels
- Direct the creation of data visualization tools utilizing existing and newly developed metrics to evaluate business results and impact of strategic initiatives
- Identify, analyze, and interpret current and emerging trends impacting our industry and our brand
- Collaborate with our technology, consumer insights, and digital teams to continually enhance and evolve our reporting and modeling capabilities with a focus on predictive analytics\
- Foster a data driven culture and champion your team’s work to infuse data, analytics, and insights throughout the organization
What You’ll Need
- Bachelor’s Degree in Information Technology, Mathematics, Statistics or Marketing is preferred; or credentials within related data/analytical fields
- Master’s or PhD degree in mathematics, analytics, statistics, or actuarial science a plus
- 3+ years of experience working in data analysis, advanced analytics, data science, machine learning, artificial intelligence, or optimization
- Ability to understand business objectives and requirements, organize and interpret research results, and deliver insights and recommendations
- Must possess strong abilities and interest in analyzing and extracting useful, business-related information from large amounts of data
- Can handle high volumes of work with ability to prioritize effectively and hit promised timelines
- Knowledge of data pipeline, data science and/or relevant programming (SQL, Python, etc.)
- Experience with data query tools such as SQL and BI platforms such as PowerBI and Snowflake
- Experience with the Microsoft Office Suite
Who You Are
HUMBLE: Embracing humbleness fosters a collaborative and inclusive environment, where individuals prioritize the success of the team over personal recognition, ultimately contributing to a more cohesive and effective workplace.
HUNGRY: There’s a fire in you to keep pursuing excellence. You actively seek out challenges, set ambitious goals, and consistently demonstrate a proactive approach to tasks. You have a desire to support Wingstop in our goal to become a Top 10 Global Restaurant Brand.
SMART: Not solely based on intellectual prowess, but rather on emotional intelligence and interpersonal skills. A keen understanding of others, communicating effectively and collaborating seamlessly.
SERVICE-MINDED: A selfless and dedicated focus on helping others succeed. Consistently prioritizes the needs of colleagues and the organization, willingly offering support and contributing to the overall well-being of the team.
ENTREPRENEURIAL: Takes initiative, a willingness to take calculated risks, and constantly searching for opportunities to improve processes or contribute to new ideas.
Benefits
FLAVOR PERKS:
- Unlimited paid time off for exempt employees
- One paid volunteer day of your choice
- Competitive bonus structure for eligible roles
- Team member stock purchase plan
- Health savings or flexible spending account options
- 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
- Comprehensive medical, dental, and vision benefits
- Basic life and AD&D insurance provided
- Pet insurance
- Education Assistance
- Wellness reimbursement program
- Paid maternity and paternity leave
Fun Is The Best Flavor
- Lunch provided every Tuesday and Thursday in office
- Work from home Fridays
- Discount on Wingstop gift cards
- Discounted onsite dry cleaning
- Discounted onsite car detailing
- Onsite game room and patio
Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.