Backfill Position
Technical Writer with ServiceNow
Remote but must be in Dallas, TX
Immediate Backfill position. Looking for a Technical Writer with ServiceNow Experience. Remote Must be Local to Dallas, TX
Responsibilities:
· Develop, writes, and edits content for the People Centers Knowledge Base articles for use within Service Now.
· Prepares written documentation to transfer technical information about HR concepts, situations, products, services, or results to audiences with varying levels of technical knowledge.
· Collaborate with HR managers and specialists to gather the necessary information such as policies, procedures and guides.
· Translate complex HR policies into understandable, easy-to-read documents.
· Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.
· Identify, review, and organize existing documentation to ensure accuracy, clarity, and consistency.
· Create easy-to-understand user interfaces texts, articles, online help and training guides.
· Ensure information is presented in a way that is easy to understand by diverse audiences.
Qualifications:
· Bachelor’s degree in English, Technical Writing or a related field
· Experience in technical writing of HR-related documents.
· Excellent written and spoken English.
· Proficient in MS Office Suite.
· Several years of ServiceNow experience preferred.
· Experience writing clear and concise text, articles, reports, process guides, or other document types for various audiences.
· Ability to multi-task, be proactive, establish priorities and work independently or in teams.
· Detail-oriented with excellent communication skills.
Thanks and Regards
Murali Sharma
202.828.3494
Murali@Nastechglobal.com