As a member of a multidisciplinary team, the Time Limited Rental Assistance Program Case Manager is responsible for providing a full array of counseling, case management, advocacy, and group work services to young adults ages 18-24 experiencing homelessness who are preparing to transition to permanent housing in the community, while gaining job training, employment, and educational and life-skills competencies.
Major Duties
- Oversee the diverse case management needs of approximately 10 young people experiencing homelessness funded through DYCD/RHY and HUD.
- Provide direct service, including individual counseling to program participants a minimum of twice a month.
- Conduct biopsychosocial assessments with program participants to better understand their strengths, needs, challenges, and potential risks.
- Work with program participants to develop and implement individualized action plans and goals based upon their specific service needs.
- Using evidence based tools, assess history of housing and homelessness, risks faced, socialization, daily functioning, and health and wellness.
- Participate in the program participant referral process which can include identifying and interviewing potential participants, as well as orienting
- Identify appropriate resources to assist young people on their journey to living independently.
- Responsible for coaching program participants develop healthy and appropriate recreational and social skills, budget management, health management, etc.
- Be available to escort program participants to appointments if needed.
- Assist program participants in managing and resolving potential crises.
- Provide advocacy and assistance in making referrals to entitlements, legal assistance, providers for educational, vocational, medical, and mental health services as needed.
- Responsible for documenting services/contacts on the GSS program database and other such city databases, as well as additional specific documentation in a timely manner.
- Responsible for collaborating/communicating with program staff and staff from external organizations in which the program participants participate in or are referred to.
- Participate in all meetings and trainings as directed.
- Represent the program and organization in external meetings that would provide resources, opportunities to network with other providers, etc.
- Responsible for providing aftercare services on a quarterly basis to all program participants who have managed to complete the full three years of the program.
- Promote and model the 7 Sanctuary Model commitments and the SELF (Safety, Emotional Management, Loss, Future) Model into daily practice to create a non-violent and trauma informed culture
- Other duties as specified.
Qualifications
- Bachelor’s Degree Required.
- Two years of successful experience providing services to at-risk youth (including LGBTQ) in areas of assessments, individual and group counseling and development and implementation of ISPs.
- History of successful collaboration with other community based agencies and organizations to enhance services for vulnerable youth, as well as experience working with City systems.
- Flexible hours to insure access and availability.
- Must have a clear understanding of the needs of young adults experiencing homelessness and a sensitivity to ethnic and cultural differences, and an understanding of the needs of the LGBTQ community.
- Must have a commitment to work from a strength based, youth and family development and trauma informed perspective.
- Excellent crisis intervention, advocacy and problem solving skills.
- Must be able to communicate clearly and advocate on behalf of program participants.
- Must have excellent written and verbal communication skills to maintain required documentation.